Parker Tenney | Page 2

The integrity and honesty of the dealer ship is poor. I purchased a vehicle and platinum extended warranty that I was told would cover from bumper to bumper except tires, oil change, belts etc. I have ha I purchased a vehicle and platinum extended warranty that I was told would cover from bumper to bumper except tires, oil change, belts etc. I have had the vehicle in twice for repairs and both times told sorry your warranty doesn’t cover that. I was told that most of the parts are not covered by the outside warranty company and that it would cost $230.00 regardless of work performed every time the vehicle came in. I paid $2800.00 for extended warranty that apparently covers very limited items. I have problems with the transmission shifting but the service department says it shows no codes and without a code nothing can be done unless it breaks. Why don”t you try driving the vehicle and test it. I am very upset with the sale of this vehicle and the problems I am incurring and getting billed for warranty that should be covered or explained in detail. I could have saved $2800.00 dollars and a lot of stress. I have purchased several new vehicles from Ford Motor Company in the past year but am considering other vehicles for my personal and business use in the future. I would like to have a meeting with management to try and resolve this issue. I can be contacted by email or telephone at. Ron@aesouth.com or 305-522-0429 More

by RON@AESOUTH.COM Verified Customer Verified Customer

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I found the vehicle on line confirmed it was there and by the time I got to the dealership it was out front waiting for me. People were great dealership from what I saw looked nice. the time I got to the dealership it was out front waiting for me. People were great dealership from what I saw looked nice. More

by JIMPELLERIN Verified Customer Verified Customer

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Great deal, easy transaction and knowledgeable staff. Highly Recommend ! Unlike most other dealers in the area they do not have any crazy dealer fees! Highly Recommend ! Unlike most other dealers in the area they do not have any crazy dealer fees! More

by franksellsmoore Verified Customer Verified Customer

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Do not insist making an appt. with no intention of following it. Do not tell customer it will take 3 hrs and still not have it done in 6!! with no intention of following it. Do not tell customer it will take 3 hrs and still not have it done in 6!! More

by ITSMEAGAIN1947 Verified Customer Verified Customer

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This dealership continues to go above and beyond my expectations for sales and service. The entire staff is friendly and knowledgeable and keeps me informed throughout the entire process. I would highl expectations for sales and service. The entire staff is friendly and knowledgeable and keeps me informed throughout the entire process. I would highly recommend if you are looking to buy a new or used vehicle or if your car just needs service. More

by Jeremy B. Verified Customer Verified Customer

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It was a great experience from beginning to end. All the benefits that are included are worth every penny. All the benefits that are included are worth every penny. More

by sandovalsoccer Verified Customer Verified Customer

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Awesome experience! ! Very happy to buy at Coco Point Ford. I plan on returning to see Parker for other vehicle needs in the future ! Very happy to buy at Coco Point Ford. I plan on returning to see Parker for other vehicle needs in the future More

by metichco1215 Verified Customer Verified Customer

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I hate dealing with dealerships and tried to avoid them at all costs. Every vehicle I’ve ever owned, was bought cash from a private party. This is my first experience from a dealership and honestly I was a at all costs. Every vehicle I’ve ever owned, was bought cash from a private party. This is my first experience from a dealership and honestly I was a little frustrated with a few things, however Parker made it work and would recommend him to anyone looking. They took my car as a trade in and I loved the experience and I love my new truck even more. He was close in age so I felt more comfortable and confident in the experience. More

by kaitlyn.terrell Verified Customer Verified Customer

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Service was to long and the warranty that was purhased was not explained correctly unexceptable was not explained correctly unexceptable More

by RON@AESOUTH.COM Verified Customer Verified Customer

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Thank you ford for good service my family has being in the family industry for years I know it’s never perfect thank you for your service the family industry for years I know it’s never perfect thank you for your service More

by sroyce1234 Verified Customer Verified Customer

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