Parke L. Stafford

I have had my volvo for three years. I have allowed no other service department to provide service other than capital euro cars. Money is not a problem. Whatever they recomended for my c I have allowed no other service department to provide service other than capital euro cars. Money is not a problem. Whatever they recomended for my car I would make sure it is done. There 4 point inspection is horrible. They have never checked my tires or if they have never reported it to me. I had to replace all four tires. Although i know eventually the tires need to be replaced i was looking to the service team to let me know about my tires. I look to them to tell me what is going on with my car and they have not. .I honestly dont believe that the service department changed my oil the last time my car was there for maintenance. My oil still says 100% after 10000 miles. They always forget to top of fluids. Three weeks after completing the service on my car my windshield wiper fluid is empty. They offer a free car wash and vacum but only vacum the front of the vehchle. I leave messages for both service rep and manager and do not receive a call back. Although, I only have tried to call 4 times over the last 4 months with these issues and no call back. Therefore, I will be taking my business were it is appreciated and i can trust the service department. I need good services I can trust and depend on. More

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Was very pleasant. Parke Stafford did a great job and was very helpful with everything Parke Stafford did a great job and was very helpful with everything More

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We always get great personalized attention from this dealership. Parke Stafford is the best! He can be counted on to return your calls and do whatever he can to solve your problems. dealership. Parke Stafford is the best! He can be counted on to return your calls and do whatever he can to solve your problems. More

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Work was performed in a timely manner. I was kept informed as to the status of the service. All work was explained and all my questions were answered satisfactory. I was kept informed as to the status of the service. All work was explained and all my questions were answered satisfactory. More

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Park ALWAYS does an OUTSTANDING job on our Mercedes SUV. W e would never take it anywhere else!! W e would never take it anywhere else!! More

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Jessica Is the best. Best customer service I have ever received. You will be so lucky to have her assist you. The entire staff is 100%. Best customer service I have ever received. You will be so lucky to have her assist you. The entire staff is 100%. More

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Parke Stafford is the service personnel we have dealt with since being in Tallahassee and very satisfied with his professionalism and service. with since being in Tallahassee and very satisfied with his professionalism and service. More

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Parke Stafford and the service department are awesome. I appreciate the attentiveness and excellent communication that Parke delivers. The secret to customer success is excellent and timely communicati I appreciate the attentiveness and excellent communication that Parke delivers. The secret to customer success is excellent and timely communication. The entire Mercedes team exhibits this trait, led by Parke Stafford. He would get my vote if there were an award for the best service advisor! More

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I received Excellent Customer Service from Parke Stafford., He was on time with taking care of my two Mercedes Benz. Thanks and Kudos to Parke Stafford (10). Thanks Mrs Deborah Jones Stafford., He was on time with taking care of my two Mercedes Benz. Thanks and Kudos to Parke Stafford (10). Thanks Mrs Deborah Jones More

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Parke Stanford did a great job getting my car back to me within two days amid a staffing shortage. Thank you parke !! within two days amid a staffing shortage. Thank you parke !! More

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