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Paola Nolasco
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9 Reviews
9 Reviews
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9 Reviews of Paola Nolasco
October 31, 2024
I would not come to this dealership, and I would advise others not to. The certified pre-owned department is not professional at all. I made an appointment calling the customer service line and was told others not to. The certified pre-owned department is not professional at all. I made an appointment calling the customer service line and was told that three cars would be available, an X3 M40i, X5 M50i, and M550i. I went to the dealership only to find out that none of the cars were available and one was in fact sold "today". I called back later in the day and got another story from another person on the customer service the line that the car was sold a few days ago. I also test drove a car a few months ago and they had to run my credit to test drive an M550i. Unless you want to be told different stories and be asked to "qualify" the person to do a simple test drive, do not come here. Honestly I had better experiences at Porsche and Mercedes. BMW quality has went down in customer service. I dealt with Paola, and Derek. Lot of attitude and just kept eating their lunch while talking to me. Very unhelpful, no hospitality, and no respect for other peoples time. Most of the sales department here does not even know the details about the cars they are selling. STAY AWAY! More
by Anthony
Other Employees Tagged: Benny Vukic, Lori Precht , James Bozza, John Gruskin, Leo
Verified CustomerApril 10, 2024
Total professionals, very forthcoming, absolutely no hidden fees, delivered exactly what they promised (in a timely fashion) and did it with a smile. I would do another transaction with Paola for certai hidden fees, delivered exactly what they promised (in a timely fashion) and did it with a smile. I would do another transaction with Paola for certain. More
by dana911
April 04, 2024
The dealership was friendly and very informative. John the manger went above and beyond. I had a small problem with my Jeep that I had just Purchased and the fixed the problem right away. John the manger went above and beyond. I had a small problem with my Jeep that I had just Purchased and the fixed the problem right away. More
by SQUARE2317
Other Employees Tagged: John Gruskin
February 01, 2024
I purchase the vehicle over the phone and was pleasantly surprised when I picked the vehicle up that it was in 100% perfect condition. The entire experience exceeded my expectations from the tutorial of the surprised when I picked the vehicle up that it was in 100% perfect condition. The entire experience exceeded my expectations from the tutorial of the vehicle to driving it away. I live in NJ and always purchase my vehicles locally and was hesitant to make the drive out to the Island, but they had the vehicle I was looking for so I am happy that I did. Vehicle was perfect, attention to detail was perfect, and the entire staff was absolutely amazing. Looking forward to doing future business with them. 100% RECOMMEND! Dan Creange More
by Daniel@eofus.com
Other Employees Tagged: Earl Archibald
January 28, 2024
Great customer service. I highly recommend this dealership. Also would like to recognize great customer service from Nick Carbone. I highly recommend this dealership. Also would like to recognize great customer service from Nick Carbone. More
by c.lemgruber
Other Employees Tagged: Nick Carbone
January 07, 2024
Mike is great and provided me with great ans kind guidance . Thank you all bmw hav eestad guidance . Thank you all bmw hav eestad More
by liranil
Other Employees Tagged: Marissa Natiello , James Bozza
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