Pam Lugari

The Jim White dealership, and our sales specialist Pam were absolutely fantastic. To be quite honest we had originally intended to purchase a vehicle, weren’t ready for it at the time (had not unlocked c were absolutely fantastic. To be quite honest we had originally intended to purchase a vehicle, weren’t ready for it at the time (had not unlocked credit report for the day that required the financing!), and wound up, leaving, thinking that that was the end of it… An unexpected turn of events required us to return a couple days later unannounced, without an appointment, and literally at a moments notice, Pam was back at our side, and helped us immediately, well past the end of closing on a day that we essentially had not told her we would return to meet with her. Usually in situations in which we we show up unannounced with unexpected requirements, we are met with unsure behavior and delayed responsiveness from a business… This was not the case at Jim White…. Pam, as well as the rest of the staff acted as if we were the most important people in the room, helped us immediately and thoroughly, and we walked away… excuse me… drove away quite happy with our new vehicle, as well as quite happy to send future customers to this dealership…. i’ll be honest, these days in a post-Covid world, it is becoming less and less common to receive that type of treatment even when making a large purchase like a new vehicle for our ever growing family fleet… In a way maybe that’s a good thing because it makes Jim White, and Pam especially, stand out that much more. Forgive me for sounding like an advertisement for (great!) customer service, lol, but, “I call them as I see them,” as my father likes to say, and when I saw this email giving me a chance to write a brief note about our visits, it was the least I could do to show my gratitude for our exceptional experience with this local business. Everyone should feel this way, especially after making a large and important purchasing decision…still smiling right now as I type this ;-), thank you Pam and thank you Jim White, you haven’t seen the last of the Fowler / Anderson family! More

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They were very helpful and reasonable with helping me find a new car that fit all my needs! find a new car that fit all my needs! More

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I saw the vehicle online which is where I contacted the dealer to ask if vehicle was still available. With Cara’s prompt email response and connecting me to Sales Rep Pam Lugari, who was pleasant and no-n dealer to ask if vehicle was still available. With Cara’s prompt email response and connecting me to Sales Rep Pam Lugari, who was pleasant and no-nonsense, I drove the next day 75 miles to test drive and purchase the vehicle. Thank you! More

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Pam followed up via phone on a test drive request and won my business . We enjoyed the car buying experience and would send our friends and family to Pam! my business . We enjoyed the car buying experience and would send our friends and family to Pam! More

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Excellent service from Pam—super helpful! Absolutely love my new car. Highly recommend this dealership! Absolutely love my new car. Highly recommend this dealership! More

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I have now purchased 3 vehicles from Pam Lugari at Jim White Toyota. I cannot say enough good things about all of my experiences here. I have always gotten very fair trade in values and they make everythi White Toyota. I cannot say enough good things about all of my experiences here. I have always gotten very fair trade in values and they make everything so easy from the test drive all the way through signing the paperwork! More

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The dealership is great. Everyone that helped us was very professional, answered all our questions. We bought a Toyota from Pam in the past. She’s the best. We’ll return to Everyone that helped us was very professional, answered all our questions. We bought a Toyota from Pam in the past. She’s the best. We’ll return to Jim White Toyota and Pam Lugari for our next Toyota More

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Pam was a pleasure to work with and made the process extremely smooth and hassle free. I highly recommend her to anyone looking for a vehicle. extremely smooth and hassle free. I highly recommend her to anyone looking for a vehicle. More

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Pam was great , very engaged with her clients! Very easy to work with and highly recommended by my husband, who also has bought a car from in the past as well! Very easy to work with and highly recommended by my husband, who also has bought a car from in the past as well! More

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We loved meeting and working with Pam. She was friendly and helpful and got everything completed and resolved for us very quickly. I would absolutely recommend Pam Lugari to anyone looking She was friendly and helpful and got everything completed and resolved for us very quickly. I would absolutely recommend Pam Lugari to anyone looking for a salesperson to work with. More

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