Pam Johnson

Rashad was horrible. He is RACIST and I couldn't leave fast enough. I will never shop for a car there again He is RACIST and I couldn't leave fast enough. I will never shop for a car there again More

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The people here is very rude, unpleasant, bad customer service, unprofessional, and frustrated for no reason! I recommend going to another dealer that take time with there customers! This place could use service, unprofessional, and frustrated for no reason! I recommend going to another dealer that take time with there customers! This place could use a lot of improvement especially management! More

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never received the info I requested! but that's ok purchasing from a private owner! I also see a better experience with dealerships in Columbus Ga at least some of them are willing to di but that's ok purchasing from a private owner! I also see a better experience with dealerships in Columbus Ga at least some of them are willing to discount fees instead of driving up a price that you could afford to one that you can't afford! I gave them 2 star only because I never spoke to anyone from the Hyundai store did have a good experience from the Fivestar CDJR store which they put me in contact with the Hyundai store because the vehicle in question was actually theirs and not the CDJR store's I then asked for the info again directly from the dealership and not through the search sites and still got no response. not the kind of service I have heard about the five star group generally the reports are good! I don't base all my decisions about a place on one bad event will check with the Five Star group again when next I am in need of a vehicle More

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Worst experienece ever buying a car. Bought a 2016 Hyundai Tucson feom Jeremy Koone and within bot even a year, the car’s engine is completely gone. We were told it may be covered, but now we are out Hyundai Tucson feom Jeremy Koone and within bot even a year, the car’s engine is completely gone. We were told it may be covered, but now we are out of pocket thousands of dollars with no car. The car is in service at the dealership and we have recieved no correspondence from the dealership at all regarding its progress. This is an abosulte nightmare dealership. Don’t expect quality customer service either. Regardelss of the time of day you call service, you won’t get anyone on the phone, least of all Alvin. More

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The dealership was excellent my sales person Brianna was professional showed me what I was looking for. I bought the vehicle and I am pleased. professional showed me what I was looking for. I bought the vehicle and I am pleased. More

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This is the first time I go to a five star and not have to wait 3+ hours for my oil change. Thank you guys so much for a excellent experience! to wait 3+ hours for my oil change. Thank you guys so much for a excellent experience! More

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They were very friendly . And they started working on my car as soon as I turned over my keys . They asked if I wanted anything and they keep me informed about the progress of my car . Excellent customer se car as soon as I turned over my keys . They asked if I wanted anything and they keep me informed about the progress of my car . Excellent customer service. More

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I had to take my Santa Fe in for minor repair. The staff was virtuous and kept me informed and my car was ready on time was virtuous and kept me informed and my car was ready on time More

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Always had good service , but the gentlemen that help Chris in service Dept should check their work before letting someone leave in vehicle an make sure all things are secure, especially tires Chris in service Dept should check their work before letting someone leave in vehicle an make sure all things are secure, especially tires More

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