Paige Gustafson
Paige Gustafson at Lundgren Honda of Auburn

Paige Gustafson | Page 2

Service Advisor

Lundgren Honda of Auburn

163 Washington St
Auburn, MA 01501

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rated
28 Reviews
not yet
rated

28 Reviews

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Dealership Experience

11 yrs, 9 mos

Industry Experience

11 yrs, 9 mos

28 Reviews of Paige Gustafson

August 09, 2021

Dealership Rating
Employee Rating

Thank you Samantha for getting me into my new 2022 Civic! You & Sean were both friendly, accommodating and so helpful. You made leasing my car easy! This is my 3rd Civic from the team at Lundgren and I would More

by Maggiehart1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Comeau , Sean Dotts, Samantha Warren

Aug 10, 2021

Lundgren Honda of Auburn responded

Thank you, Maggie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

June 27, 2021

Dealership Rating
Employee Rating

I needed to change 4 tires on my Honda accord 2010. I got a quote from town Tire at Shrewsbury MA for a package of Micheline tires for $700. I sent Lundgren Honda the quote and they said they will More

by mhumi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt Barth, Brian Barnatt

Jul 15, 2021

Lundgren Honda of Auburn responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Please leave us your contact information so we can reach out and address your concerns in detail. Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

Jul 18, 2021

mhumi responded

Hi Mr. Gravel, I shall be delighted to discuss this issue with YOU. My email is: mhumi@wpi.edu Telephone:508-831-5213 (If I do not respond please leave a message on my voice mail)

Jul 19, 2021

mhumi responded

Hi Mr. Gravel, In view of your unsatisfactory response I am asking solveit@whdh.com to intervene in this matter. MH.

Jul 02, 2021

Lundgren Honda of Auburn responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Please leave us your contact information so we can reach out and address your concerns in detail. Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

Jul 02, 2021

mhumi responded

My email is: mhumi@wpi.edu Telephone:508-831-5213 (If I do not respond please leave a message on my voice mail) This information is in your computer as I has been a steady customer of Lundgren Honda for MANY years.

June 01, 2021

Dealership Rating
Employee Rating

While I was satisfied overall with everyone that dealt with the purchase of the car I was disappointed in the turn in price I was given on my car especially since it was the dealer who approached me to en More

by CPD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Barnatt, Chris Woodbury, Jayson Navarro , Sara Ellis, Dustin Johnson

Jun 01, 2021

Lundgren Honda of Auburn responded

Thank you for your honest feedback. While I'm glad to hear that you had an overall positive experience, it is disappointing that you didn't have a fully satisfying visit. If you don't mind reaching out to me directly, I would appreciate the opportunity to learn more and address your concerns. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

March 29, 2021

Dealership Rating
Employee Rating

Paige is great!!!She is prompt in reaching out when we Paige is great!!! She is prompt in reaching out when we don't initially connect. Paige is clear when communicating what issues are, what options More

by meomappy
Customer Service
Friendliness
Recommend Dealer
Yes
Mar 29, 2021

Lundgren Honda of Auburn responded

Thank you for choosing Lundgren Honda of Auburn, your feedback and rating mean a lot to us. We're glad Paige was able to help, and we hope to see you again! Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

March 26, 2021

Dealership Rating
Employee Rating

I brought my Honda Element in to see Paige, and it was a great experience! I thought I had to replace my brakes, and it turns out they just had some buildup which was taken care of that day for me. She was More

by sarahasurprenant
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 26, 2021

Lundgren Honda of Auburn responded

Thanks for sharing your thoughts about your experience with Paige here Lundgren Honda of Auburn. We appreciate your business and hope to see you again soon! Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

March 25, 2021

Dealership Rating
Employee Rating

Paige is an excellent service provider. She is extremely helpful, knowledgeable and professional. Her friendly personality makes it a pleasure to work with her. She is the best at her job! More

by Maggiehart1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Lundgren Honda of Auburn responded

Maggie, Thank you for your very kind review. Paige and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lundgren Honda of Auburn. Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

March 25, 2021

Dealership Rating
Employee Rating

Great service, great communication. Price estimate was accurate and work was done on time when I needed it. Excellent experience with Lundgren's service department from start to finish. More

by Rymccart516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2021

Lundgren Honda of Auburn responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

March 19, 2020

Dealership Rating
Employee Rating

Frasier Moss,salesman at Lundgren Auburn Ma. Is the best sales person I've dealt with.He is very honest,knowledgeable, ive bought 2 cars & sent him many people,all very pleased with his xxx istance More

by KimBarrows
Recommend Dealer
Yes

Other Employees Tagged: Josh Healey, Dustin Johnson, Fraser Moss

Mar 19, 2020

Lundgren Honda of Auburn responded

Thank you so much, Kim, for your excellent review! We are so glad that Frasier had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

September 26, 2019

Dealership Rating
Employee Rating

First and second car awesome experience Charles And Garrett helped me so much to find and pick my first car I was so satisfied with Honda that I came back and got a better version of the 20 More

by Rashid Hazzard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlie Harris, Garrett Stcyr, Bryan Turney

August 02, 2019

Dealership Rating
Employee Rating

Very pleased to have been assisted by Ms. Hart today Thanks very much for the service writing and repair of my Accord. Ms. Page demonstrated a clear understanding of both my particular vehicular needs an More

by Bill Bernhard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

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