Pablo Martin
Pablo Martin at CarVision of Trooper
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Pablo Martin

Management

CarVision of Trooper

2626 W Ridge Pike
Trooper, PA 19403

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3.6
15 Reviews
3.6

15 Reviews

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15 Reviews of Pablo Martin

October 19, 2024

Dealership Rating
Employee Rating

They sold me a car, only showed me half of the CARFAX report, hiding a second crash the car had, I returned the car, they did not accepted the car, only agreed to fix it, now I have been more than 1 week More

by tavouribe_00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 21, 2024

CarVision of Trooper responded

Thank you for taking the time to share your experience with us. I’m truly sorry to hear about the issues you've encountered. We strive to provide transparency and excellent service. I apologize for the miscommunication regarding the Vehicle History Report. We have reviewed the document and our process and it was verified that it was 100% disclosure at the moment of the sale including signatures in each page. We apologize for any inconvenience caused by the lack of a loaner vehicle. It’s our goal to support our customers throughout the entire purchase process, including any necessary repairs. I have knwoledge that on Saturday our Body Shop communicate to you about the status of your vehicle and satisfcatory delivery schedule for Monday. We will follow up with detail that any concern is resolve at your satisfaction.

September 10, 2024

Dealership Rating
Employee Rating

PROS: Large selection of electric cars. Handled the $4000 rebate with alacrity. CONS: When asked to lower the price, they tried to sell me a $2000 warranty. insulting. More

by tdrager
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kris Streets

Oct 11, 2024

CarVision of Trooper responded

hank you for taking the time to share your feedback! We’re glad to hear you appreciated our wide selection of electric cars and that we handled the $4,000 rebate efficiently. However, we’re sorry to learn that you felt pressured regarding the warranty offer. Our intention is always to provide options that enhance your ownership experience, and we apologize if it came across differently. Your comments are valuable, and we’ll use them to improve our approach. If you have any further concerns or need assistance, please feel free to reach out. We appreciate your honesty!

June 25, 2024

Dealership Rating
Employee Rating

Huge Inventory and plethora of options you can choose from. And hey if you need a Telsa. You are at the right Dealership. Carvision is the best place for used cars More

by Surya Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dean Cafiero, Khalil Kelly, Glenn Sanders, Adonis Madera , Ashley Fisher, Jeff Schaeffer

Jun 25, 2024

CarVision of Trooper responded

It sounds like you had an excellent experience exploring our wide inventory and finding exactly what you needed at Carvision! We're thrilled to hear your positive feedback and appreciate your recommendation. If you have any questions or need further assistance, feel free to reach out. Happy driving!

Jun 25, 2024

Surya Jay responded

Only Problem is the Phone lines. Once cannot reach specific person or employee if you have any questions or issues

March 18, 2024

Dealership Rating
Employee Rating

I Had a wonderful experience at carvision. Will Definitely be coming back. Sales crew is above a A+. I will definitely tell Family and Friends ! 💯🙏 More

by Eileens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dean Cafiero, Khalil Kelly, Glenn Sanders, Kris Streets, Adonis Madera , Mabelis Brito Torres, Jeff Schaeffer, Chris streets

Mar 19, 2024

CarVision of Trooper responded

We're glad to hear about your positive experience at CarVision! Thank you for your recommendation and we look forward to assisting you in the future. If you have any questions or need further assistance, feel free to reach out to us anytime.

February 02, 2024

Dealership Rating
Employee Rating

AWFUL experience with this company. Do not buy your car from here. To start they mislead me (lied) about my cars warranty and what it entailed. Also told me they’d have the tank full, More

by Hannah
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Cafiero, Glenn Sanders , Jeff Schaeffer

September 09, 2023

Dealership Rating
Employee Rating

Kris was wonderful. Very helpful. Kris understood that I needed to minimize the amount of time in the dealership and he did everything in his power to get me out of ther More

by Bwhite2443
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalil Kelly, Kris Streets

Sep 09, 2023

CarVision of Trooper responded

At Car Vision, we place a strong emphasis on attentive and personalized service, and we're thrilled to hear that our salesperson exceeded your expectations. It's crucial to us that our customers feel heard, and we're delighted that you had such a positive interaction.

January 20, 2023

Dealership Rating
Employee Rating

Im am so satisfied . Thank God for the sales rep James S.and his skills . Go car vision in Norristown you’re the best . Shout out to Ed too . More

by Princessdiana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Digregorio, Jim Silcox

January 18, 2023

Dealership Rating
Employee Rating

Got fired from this company for no reason at all and now I'm receiving messages about me going to the Mitsubishi store which I am not, nor have I purchased a vehicle from them. I am starting to get tired of More

by Courtlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dean Cafiero, Glenn Sanders , Joshua Garcia

July 26, 2022

Dealership Rating
Employee Rating

Ricky Deligny was a great help to us. He provided us every assistance that we needed. Nice doing business with Ricky Deligny More

by amosfallah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Cafiero, Khalil Kelly, Glenn Sanders , Ricky Deligny, Cesar Ojeda, Andrea Snader, Chuck Tark

February 15, 2022

Dealership Rating
Employee Rating

Very happy with my purchase of a 2017 Toyota Camry from this company. Dean Cafiero followed up personally when I had a question about a second key, and made sure it was resolved. Keep up the good work! More

by Andrew M
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dean Cafiero , Nidia Davis, Rose De La Luz, Roxanne De La Luz, Andrew Digregorio, Emily Scott

Feb 17, 2022

CarVision of Trooper responded

Hi Andrew, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1

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