Ozzy Mamoor
Ozzy Mamoor at Frisco Chrysler Dodge Jeep Ram
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Ozzy Mamoor

BDC Internet Sales Director

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

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4.0
27 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

26 yrs, 5 mos

4.0

27 Reviews

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27 Reviews of Ozzy Mamoor

December 30, 2024

Dealership Rating
Employee Rating

Don't shop here worse than internet scammers! !!!!;This company that offers less than twenty percent of your trade in value after they say that they will beat any offer is a group of liars and che More

by Junkyard Knives
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 31, 2024

Frisco Chrysler Dodge Jeep Ram responded

Hello, Our top priority here is customer satisfaction. I would like the chance to speak with you about your recent experience with our Sales Team regarding the quote that you received for your trade-in. If you would kindly contact me directly at a time that works best for you, it would be greatly appreciated. Thank you, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

Jan 01, 2025

Junkyard Knives responded

When I came over I had a 5000.00 on my pickup from CarMax your ads say that you will match or beat any guaranteed offer from any dealer on trade in. I was not expecting any problems the salesman informed me that you were just offering me 1025.00 for my trade in that is right at 20%of The guaranteed offer. I asked the salesman about your statement in the ad. He called whoever the manager was that was there. No explanation for why it couldn't be done just the statement. Hence the use of terms scammers, liars and cheaters.which all accurately describes your company actions. I stand by my comments also, I was generous a 1 star rating to your managers when they actually deserve a 0 star rating due to no explanation. Perhaps it is due to the fact that I am an older white man who is crippled in one foot. Since there was no explanation for the action I could assume this line of thinking of you wish me to.

December 29, 2024

Dealership Rating
Employee Rating

While the sales team was pleasant once it came time to talk financing terms, 3rd party warranties everything became a whole lot less transparent and then the typical delaying tactics started that I’ve see More

by Bo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Logan Batchelor

Dec 30, 2024

Frisco Chrysler Dodge Jeep Ram responded

Bo, We are glad to learn about the pleasant experience you had with our Sales Team. However, I would like to speak with you about the level of communication and customer care you received from our Finance Team. Please reach out to me at your earliest convenience, so we may discuss this in greater detail. Sincerely, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

December 19, 2024

Dealership Rating
Employee Rating

Great experience. Fast service. Ask for Will. He was honest and really helpful. Love the drink machines! All the staff were really nice. Would highly recommend. More

by Nanae
Recommend Dealer
Yes

Other Employees Tagged: Andre Moore , William Wallace

Dec 19, 2024

Frisco Chrysler Dodge Jeep Ram responded

We're delighted that you had an excellent experience with our team and enjoyed the amenities at Frisco Chrysler Dodge Jeep Ram. If there's anything else we can do for you, feel free to reach out directly. Wishing you safe travels ahead!

December 03, 2024

Dealership Rating
Employee Rating

The staff is very friendly and welcoming. I knew what I wanted and they made it happen for me, great vibe I left feeling very good about my new truck. More

by JIMMY.TILLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2024

Frisco Chrysler Dodge Jeep Ram responded

Thanks for sharing your experience at Frisco Chrysler Dodge Jeep Ram. We're pleased our team could assist in finding your new truck. Enjoy the ride!

November 29, 2024

Dealership Rating
Employee Rating

My issue isn’t resolved after the 2nd time there. No one cares. No callbacks. More

by vmoore9224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derrick

Nov 30, 2024

Frisco Chrysler Dodge Jeep Ram responded

Hello, Thank you for bringing this to our attention. I would like to speak with you about your experiences with our Service Team regarding the status of your vehicle, as well as the level of communication you received. Please send me an email with your best method of contact so we may discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

November 16, 2024

Dealership Rating
Employee Rating

My new dodge rebel is an amazing sexy beast perfect for my work and travel/off roading and ask for Becky she’s the best!! More

by Justin Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Bruneau, Tyler Letson, Becky Cunneen, Andre Moore , Sean Cabutage, Arnold Manqueros

Nov 17, 2024

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We're pleased to hear that you're enjoying your Dodge Rebel and our team's assistance at Frisco Chrysler Dodge Jeep Ram.

October 27, 2024

Dealership Rating
Employee Rating

Great place to service your vehicle, or purchase a vehicle. Staff is super friendly, and attentive to the customers needs. Will continue to purchase and service my vehicles here. More

by Sportsfan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Bruneau, Tyler Letson , Aaron Cameron, Arnold Manqueros, Caleb Oropeza, Jo Rodriguez

Oct 28, 2024

Frisco Chrysler Dodge Jeep Ram responded

Frisco Chrysler Dodge Jeep Ram truly takes pride in offering attentive service. We can't wait to help with more of your vehicle needs. Take care until next time!

October 23, 2024

Dealership Rating
Employee Rating

Great place to buy a car. Excellent staff and great deals! Cannot wait to be back to service our vehicle. Excellent customer service and clean environment! More

by Lcvends
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Bruneau, Tyler Letson , Michael Black, Sean Cabutage, Aaron Cameron, Arnold Manqueros, Caleb Oropeza, Ravi Patel, Henry Truong

Oct 23, 2024

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive feedback. Frisco Chrysler Dodge Jeep Ram values customers like you, and we're glad our team made a good impression. Enjoy your new vehicle!

October 19, 2024

Dealership Rating
Employee Rating

Frisco Jeep is the best dealer in DFW with the best people who don’t try to charge their customers hidden fees and dealer added charges. More

by Sarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Letson , Craig Brock, Aaron Cameron, Ravi Patel

Oct 19, 2024

Frisco Chrysler Dodge Jeep Ram responded

We’re thrilled to hear about your experience here at Frisco Chrysler Dodge Jeep Ram. Your feedback is valuable to us and helps motivate our team. Wishing you many happy miles ahead with your new Jeep!

September 01, 2024

Dealership Rating
Employee Rating

Outstanding, committed, knowledgeable and KIND! Attention to detail is second to none. One of a kind!! More

by sandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Cameron, David Hockenenberry, Henry Truong

Sep 12, 2024

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your kind words about Frisco Chrysler Dodge Jeep Ram. We're glad to hear that our team’s attention to detail met your expectations. We appreciate the feedback and wish you well!

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