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Ozzie Cortez
Ozzie Cortez at Niello BMW Elk Grove
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Ozzie Cortez

Sales/Client Advisor

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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5.0
14 Reviews

Dealership Experience

5 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

5.0

14 Reviews

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14 Reviews of Ozzie Cortez

March 30, 2025

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Employee Rating

Eventually after a lot of back and forth, I know I got the best deal possible. They took my car max trade in offer. Then added more to compensate for the price of the car in the back end. Test drove the c More

by NICKTROJANOWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tommy Choonhaurai, Massoud Qayoumi

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Mar 30, 2025

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

March 10, 2025

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Employee Rating

I had a wonderful experience with this dealership. Ozzie was very pleasant to work with. He made everything look so easy. He was always available for me and answered all my question questions. More

by TSILVA3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Essex Salcido

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Mar 10, 2025

Niello BMW Elk Grove responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your kind feedback for Ozzie and the team. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 10, 2024

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Employee Rating

Great people. Great service. No pressure. Fair price. A very nice experience while buying a car More

by BILLYOUNG1228
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Essex Salcido

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Nov 11, 2024

Niello BMW Elk Grove responded

Hi Billy: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 08, 2024

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Employee Rating

Easiest car buying experience ever. Didn’t even have to go to the dealership. Did everything online and they brought the car to me. More

by KCTERAMOTO7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Essex Salcido

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Nov 11, 2024

Niello BMW Elk Grove responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 29, 2024

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Employee Rating

Excellent customer service and answered all the questions I had about the vehicle and will recommend to others More

by ALAN.ROMAN19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tommy Choonhaurai

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Oct 29, 2024

Niello BMW Elk Grove responded

Alan, Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

October 08, 2024

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Employee Rating

Everyone was very welcoming and accommodating to my needs. My entire car buying experience was perfect from the moment I walked in, to the moment I left with my brand new car! More

by MATTHEW JENKINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, Darren Wilkerson

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Oct 08, 2024

Niello BMW Elk Grove responded

Matthew, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 29, 2024

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Employee Rating

Heather was wonderful and we got our plates in time for our vacation 3rd car we have bought from your More

by glenndanelenko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Alnasir, Jerome Duco, Tommy Choonhaurai, ELISA GALA , MHEL BALDEMOR, AUSTIN BHAURA, HEATHER KRAFT

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Sep 29, 2024

Niello BMW Elk Grove responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Heather and our team, and we look forward to working with you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 10, 2024

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Employee Rating

Fantastic! Great service and took care of me and my wife as best and I could ask for! More

by MESIPCIUC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 11, 2024

Niello BMW Elk Grove responded

Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 01, 2024

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Employee Rating

Process was smooth and by the numbers. Osvaldo was courteous and helpful. He made the purchase easy. More

by D2GREENE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 03, 2024

Niello BMW Elk Grove responded

We are so glad that we had the opportunity to work with you, and that Osvaldo could make this a top-notch experience. We look forward to continuing to serve you in the future! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

July 09, 2024

Dealership Rating
Employee Rating

Professional and considerate Knowledgeable and sensitive to our time commitments The staff worked as a cohesive team More

by DROBINS486
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Alnasir, Tommy Choonhaurai, ELISA GALA, MATTHEW JARDINE

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Jul 09, 2024

Niello BMW Elk Grove responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

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