Owen Long | Page 28

All staff members were friendly, knowledgeable, courteous and professional. The service was reliable and the facility was clean and professional. The service was reliable and the facility was clean More

by annie218 Verified Customer Verified Customer

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Wonderful customer service, clean spacious waiting area, friendly staff, timely service and repairs, thorough explanation and video of any repairs needed friendly staff, timely service and repairs, thorough explanation and video of any repairs needed More

by stephanie_fortin Verified Customer Verified Customer

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Owen Is great, he went over everything they were going to do. He used his cell phone to send me a video walk through of my car (what it needed) and reached out the next day to ask how my car was running. I do. He used his cell phone to send me a video walk through of my car (what it needed) and reached out the next day to ask how my car was running. I’ve never had that kind of service before. Whether this is the new and improved service or just the way Owen deals with customers I am impressed! Give that man a raise :-) Tina P. More

by Tina P Verified Customer Verified Customer

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Had vehicle for over a month. Never even looked at it until it had been there for 2 weeks. Never even looked at it until it had been there for 2 weeks. More

by Cdyrwe14 Verified Customer Verified Customer

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Great service exactly at the agreed upon appointment time; the price was reasonable and the free car is a great perk. time; the price was reasonable and the free car is a great perk. More

by Randy Verified Customer Verified Customer

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Excellent service at W&L. Even though the waiting room was crowded my wait was minimal. They also washed my car. Even though the waiting room was crowded my wait was minimal. They also washed my car. More

by flyfsher Verified Customer Verified Customer

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Owen is a real standup guy, professional and courteous. Adam (did I get the name right?) is a real good tech, explained everything thoroughly and in detail, and, most important, let me into the service are Adam (did I get the name right?) is a real good tech, explained everything thoroughly and in detail, and, most important, let me into the service area to see things for myself. I'm impressed how clean the service area is, also. Beautiful facility and nice waiting area! More

by steveaustin Verified Customer Verified Customer

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Very helpfull and friendly. Everyone goes above and beyond to make sure you are satisfied. Everyone goes above and beyond to make sure you are satisfied. More

by roxane_z Verified Customer Verified Customer

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Great service, polite, attentive to my needs as well as the car. Owen explained everything well and provided a loaner car so I didn’t have a long wait the car. Owen explained everything well and provided a loaner car so I didn’t have a long wait More

by maryjanelondis Verified Customer Verified Customer

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Always an excellent experience. Staff is knowledgeable and respectful. Also, accommodations for waiting are very good. Staff is knowledgeable and respectful. Also, accommodations for waiting are very good. More

by beaheid Verified Customer Verified Customer

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