Owen Long
Owen Long at W&L Subaru

Owen Long | Page 25

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
321 Reviews
4.8

321 Reviews

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321 Reviews of Owen Long

October 05, 2023

Dealership Rating
Employee Rating

They were wonderful to deal with. From the original estimate to the drop off process to the work being completed quickly and vehicle pick up. Not that I want to have to need a body sh More

by lara.lapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Keayon Williams

Oct 06, 2023

W&L Subaru responded

Thanks for the kind words! We're very pleased you had such a great experience at our collision center!

September 30, 2023

Dealership Rating
Employee Rating

Everyone I deal with over the top and genuinely nice . done no hassle no worry More

by Linson95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

W&L Subaru responded

Thank you so much!

September 29, 2023

Dealership Rating
Employee Rating

Great service, great car! Very nice dealership. I love the handy valet service/ loaner for maintenance. More

by osboone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Keayon Williams

Oct 02, 2023

W&L Subaru responded

Thanks so much!

September 28, 2023

Dealership Rating
Employee Rating

I wasn’t happy about having to come back to gay my sticker because of Malaga and distances but it turned out that I was not charged Rt the return visit , and I was grateful for that More

by Marlenebrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Sep 29, 2023

W&L Subaru responded

Thanks and have a great day.

September 27, 2023

Dealership Rating
Employee Rating

Prompt response. Service department communicates to customer prior to completing work. Good people skills!! Efficient! More

by Sjt2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2023

W&L Subaru responded

Thanks, and have a great day!

September 27, 2023

Dealership Rating
Employee Rating

Consistent efficient service, convenient scheduling and comfortable waiting area, appreciate the video review of my car More

by devingerhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Sep 29, 2023

W&L Subaru responded

It was our pleasure helping you in service! Thanks for the feedback!

Sep 29, 2023

W&L Subaru responded

Thank you so much for the feedback!

September 26, 2023

Dealership Rating
Employee Rating

Great service always employees are very kind and generous and always willing to help and explain everything in detail. Always a wonderful experience. More

by Margarettreas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck , Gavin Faust

Sep 27, 2023

W&L Subaru responded

Thank you!!

September 24, 2023

Dealership Rating
Employee Rating

Very professional and courteous, informative about the progress of your vehicle. 4 star service I highly recommend. More

by ccampbell423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Sep 25, 2023

W&L Subaru responded

Thank you so much!

September 23, 2023

Dealership Rating
Employee Rating

Staff was very pleasant and thorough in their service explanations. I was very comfortable with their waiting accommodations. More

by country_bliss10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Sep 25, 2023

W&L Subaru responded

Thanks for the feedback!

September 20, 2023

Dealership Rating
Employee Rating

First time at W&L very good service. Loved the video i received. Definitely will be back More

by fredbeaver124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck , Greg christine. My salesman

Sep 25, 2023

W&L Subaru responded

Thanks!

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