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Oussama Alhyane

Overview Reviews (7) Inventory (449)

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Oussama Alhyane

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Oussama Alhyane

Internet Sales

Greenway Kia East

8701 East Colonial Dr
Orlando, FL 32817

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3.0

7 Reviews

Overview Reviews (7) Inventory (449)

3.0

7 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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7 Reviews of Oussama Alhyane

November 17, 2024

Dealership Rating

Employee Rating

Terrible service "After" I bought the car. Dealer failed me at every level. Customer service was horrible would never buy here again. Dealer failed me at every level. Customer service was horrible would never buy here again. More

by semerson91

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Jorge Chavez, Rita Alcaraz, Iderson Elliassaint

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Nov 17, 2024 -

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your experience was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

November 11, 2024

Dealership Rating

Employee Rating

Everything went smoothly, Sam was a magnificent help and he was able to work with me on the price of my vehicle so I could complete the service. This will be my new dealership I check first in the future. he was able to work with me on the price of my vehicle so I could complete the service. This will be my new dealership I check first in the future. More

by KeithG2030

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Andres Urdaneta

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Nov 11, 2024 -

Greenway Kia East responded

We're delighted to hear that Sam provided such excellent assistance and made your experience at Greenway Kia East a smooth one. Thank you for choosing us as your go-to dealership, we look forward to serving you again in the future!

September 16, 2024

Dealership Rating

Employee Rating

Excelent customer service, easy to get the car ready the same day bought. Promotion has been applied as expected which gave value to my expectation. same day bought. Promotion has been applied as expected which gave value to my expectation. More

by djzakzuk

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jorge Chavez

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Sep 17, 2024 -

Greenway Kia East responded

Thank you for sharing your experience! We're delighted to hear that our team at Greenway Kia East provided excellent customer service and met your expectations. Enjoy the new car!

July 23, 2024

Dealership Rating

Employee Rating

The advertisement was a bait n switch. Then they tried to overcharge me. It felt shady more than anything. Then they tried to overcharge me. It felt shady more than anything. More

by Douglas B

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Ayoub Lazaar

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Jul 30, 2024 -

Greenway Kia East responded

Douglas, I'm sorry to hear about your experience. We strive for transparency and fairness in all our dealings, so this feedback is concerning. Please reach out directly so we can address this matter further. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

May 20, 2024

Dealership Rating

Employee Rating

The dealership experience was nice. Everyone was friendly and hospitable. We appreciate the effort of maintaining honesty. Everyone was friendly and hospitable. We appreciate the effort of maintaining honesty. More

by Seltos

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Liam Baker

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May 20, 2024 -

Greenway Kia East responded

We're glad to know you had a pleasant experience at Greenway Kia East! Our team always strives for honesty and friendliness. Thanks for your kind words, we appreciate it!

April 05, 2024

Dealership Rating

Employee Rating

Not helpful at all regarding delivering vehicle charged adequately (Tesla-26%); and with no immediate ability to charge (no charger included). Staff inept and unwilling to ensure prior account cleared from adequately (Tesla-26%); and with no immediate ability to charge (no charger included). Staff inept and unwilling to ensure prior account cleared from vehicle and new account holder added to vehicle (so that Tesla charger could be used) More

by abc123

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Oussama Alhyane

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Apr 05, 2024 -

Greenway Kia East responded

We're sorry to learn about your experience at Greenway Kia East. We understand the importance of delivering a vehicle in its best condition and we apologize if that wasn't met this time around. Your feedback is valuable, and it will be used to improve our service moving forward.

April 04, 2024

Dealership Rating

Employee Rating

Muy buena atención , muy puntuales y rápidos Quede muy satisfecha con la atención recibida muchas gracias! satisfecha con la atención recibida muchas gracias! More

by ramorezmarce7

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 04, 2024 -

Greenway Kia East responded

Gracias por compartir su experiencia positiva con nosotros en Greenway Kia East. Nos alegra saber que ha quedado satisfecha con nuestro servicio.

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