Otis Smith | Page 9

Always good. Everyone is great and nice, keep up the great work. Thanks for asking and the fast service and the free internet service and doughnuts I appreciate it Everyone is great and nice, keep up the great work. Thanks for asking and the fast service and the free internet service and doughnuts I appreciate it. Darrin Bolling Sr More

by DBOLLING1 Verified Customer Verified Customer

Report | Print

Oil change I went in for an oil change, the service team is always nice and accommodating. They are not pushy but they will inform you of what service your car n I went in for an oil change, the service team is always nice and accommodating. They are not pushy but they will inform you of what service your car needs. More

by seed_mone Verified Customer Verified Customer

Report | Print

Great Customer Service! Good people. Everyone was very welcoming and Pastor Otis Smith is the best. He and his team plus General Manager Steve made it possible to purchase my 2019 Sentra! Everyone was very welcoming and Pastor Otis Smith is the best. He and his team plus General Manager Steve made it possible to purchase my 2019 Sentra! Service dept. is great too. I had a great experience. This is the place to come to!!!! More

Report | Print

Oil Change I have visited this Nissan twice, both times I had different service men to register me and I have not had a problem and I always receive my vehicle b I have visited this Nissan twice, both times I had different service men to register me and I have not had a problem and I always receive my vehicle back before promised. The customer service that I have experienced has been great! More

by nijhaluvs Verified Customer Verified Customer

Report | Print

Quality Service I've always had the most wonderful experiences with my dealership, no pressure sales just timely recommendations to complete my ownership experience. I've always had the most wonderful experiences with my dealership, no pressure sales just timely recommendations to complete my ownership experience. To top of this weekend's service I won a radio station raffle they had there for 4 great america tix. Great experience overall More

by bruce.hanks Verified Customer Verified Customer

Report | Print

Friendly Staff is always friendly. They always let you know if additional work is needed and they make you feel more like family as opposed to just a customer. Staff is always friendly. They always let you know if additional work is needed and they make you feel more like family as opposed to just a customer. Love the professionalism More

by EUNICE_VANN17 Verified Customer Verified Customer

Report | Print

Leasing a vehicle I was not pleased with process time of purchasing a car. I was there for 7 hours. I'm a diabetic and needed to eat. Salesperson was all over the place I was not pleased with process time of purchasing a car. I was there for 7 hours. I'm a diabetic and needed to eat. Salesperson was all over the place did not spend enough time to communicate with me or go over details of the car. Also, I presently had a lease car to returned back to ford dealership which the Mr. Smith made commitment to assist me to return the car. He told me to call him and he will assist me getting the car back but unfortunately he did not returned my call. I was very frustrated trying to returned present lease vehicle back to Ford Dealership. I had to find somebody to help me get this car back. I was stuck with two vehicle in my possession. I'm a senior with health challenges and and didn't received respect professional customer services. I felt I was thrown to the side. I really don't like the vehicle cause the features doesn't work all the time. I'm having a problem operating these features. Sometime the audio and phone work sometime. Some options don't work!!!!I wish I had stay with Ford. Ford took the time to go over all details and send me away satisfied!!!! I need to know more about warranty. Mr. Smith was all over the place doing other things except communicating with me. Sorry, I haven't respond sooner due to health issues. I would like to meet with someone concerning the defects of this vehicle and my warranty package. Thank-you Ms. Rita Godwin More

by RJGODWIN Verified Customer Verified Customer

Report | Print

They're the best Been going there over 10 years...have had over 5 nissans from them..only had my cars serviced somewhere else ONCE...they are the best..great family ru Been going there over 10 years...have had over 5 nissans from them..only had my cars serviced somewhere else ONCE...they are the best..great family run business and the owner(s) are always on site if wanted..the best More

by stephensage74 Verified Customer Verified Customer

Report | Print

Great service Wonderful service the company works together as a whole I have used them and will recommend them Derryl got me in for service the same day Wonderful service the company works together as a whole I have used them and will recommend them Derryl got me in for service the same day More

by gt9791 Verified Customer Verified Customer

Report | Print

Awesome I was completely satisfied with my car buying experience. Mr. Otis Smith took good care of me by listening to my desires and wants for a better vehicl I was completely satisfied with my car buying experience. Mr. Otis Smith took good care of me by listening to my desires and wants for a better vehicle. All expectations were met and I left with the SUV of my choice. Everyone that worked with me was great! I highly recommend 94 Nissan of South Holland. More

by Ms. DLBark Verified Customer Verified Customer

Report | Print