Otis Smith | Page 6

The service is Friendly and courteous service. Had a challenging credit situation but they went out of their way to accommodate me and my wife. Thank you for giving us a second chance we will never forg challenging credit situation but they went out of their way to accommodate me and my wife. Thank you for giving us a second chance we will never forget your service. I will always recommend you to our friends and family. More

by Hollyannjefferson Verified Customer Verified Customer

Report | Print

I'm totally unsatisfied with the services you offer at 94 Nissan. It's no longer about customer satisfaction but making more money. Am DONE! Nissan. It's no longer about customer satisfaction but making more money. Am DONE! More

by stewart7463 Verified Customer Verified Customer

Report | Print

The service was great my salesman was very Knowledgeable with what I was looking for.He made a Unpleasant experience more helpful to me.I would recommend him to my friends and family. with what I was looking for.He made a Unpleasant experience more helpful to me.I would recommend him to my friends and family. More

by Annette.bates67 Verified Customer Verified Customer

Report | Print

They really thought I did not know my plate or car lol. I came in for a oil change and walked out with new car. came in for a oil change and walked out with new car. More

by dhess51 Verified Customer Verified Customer

Report | Print

I Love the friendliness of the staff and appreciate the help of Service staff Daryl and Ricardo. Also, have had a long friendly relationship with my salesperson Joanne Kimbrough. help of Service staff Daryl and Ricardo. Also, have had a long friendly relationship with my salesperson Joanne Kimbrough. More

by C Newkirk Verified Customer Verified Customer

Report | Print

He was very rude and over talking me at any point. Once he shows us a car that I like he runs through my credit and brings in an older different priced model vehicle. He then rudely told me “you can just l he shows us a car that I like he runs through my credit and brings in an older different priced model vehicle. He then rudely told me “you can just leave then bye” because I ask why he ran my credit twice bringing my credit score down by 110 points. I’ve worked so hard to bring my credit up just for it to lose 110 points in a matter of 2 minutes and to be rudely kicked out based on a simple question which should have been easily answered More

Report | Print

The service center (Daryl) was great. He was friendly and displayed great customer service. I bought my car from Otis in August 2020. I have been trying to reach in for a while. I left him a voice, text me displayed great customer service. I bought my car from Otis in August 2020. I have been trying to reach in for a while. I left him a voice, text message and also left a message with the finance person in regards to a scrap on my driver side back door that my family noticed when I arrived home with the vehicle. As of now, I still haven't spoke to him, so this has been concerning. More

by Lisa Verified Customer Verified Customer

Report | Print

Great customer service, stayed in touch through texted message introduced with the service tech handling my car. Always great people. No long wait time. Free 1st oil changed explained everything that w message introduced with the service tech handling my car. Always great people. No long wait time. Free 1st oil changed explained everything that was checked during my visit. More

by letitiamjohnston Verified Customer Verified Customer

Report | Print

The sales representative worked with me to meet my need & the finance person was thorough. I am glad my friend told me to come there the finance person was thorough. I am glad my friend told me to come there More

by La Verified Customer Verified Customer

Report | Print

I had a pleasant experience and felt very comfortable. I was in and out in no time! It was a very quick and efficient process. was in and out in no time! It was a very quick and efficient process. More

by T.GILLIAM1 Verified Customer Verified Customer

Report | Print