Otilio Hernandez
Otilio Hernandez at Sam Pack's Five Star Ford Carrollton
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Otilio Hernandez

Sales Consultant

Sam Pack's Five Star Ford Carrollton

1635 S Interstate 35E
Carrollton, TX 75006

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19 Reviews

Otilio has been associated with Five Star Ford for over 14 years having previously been with Frank Para Chevrolet for over 15 years so here is one individual that has 30 years of automotive experience and eager to serve you. An avid sports enthusiast, Otilio also is helping his nieces go through college when not on the golf course. My First niece, has graduated as a Veterinarian, and my second one as a complete beautician expert. I belong to Chevrolet Hall of fame sales for 9 years, and a 13 year Legion of Leaders

Specialties & Trainings

3 Years of business School At Standard Academy, And Automotive Tech Training

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19 Reviews

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19 Reviews of Otilio Hernandez

October 15, 2024

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Employee Rating

Everyone was helpful, especially Otilio Hernandez! Already experience I've had in buying a vehicle in a long time! More

by M.Nordtvedt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura Munoz

Oct 16, 2024

Sam Pack's Five Star Ford Carrollton responded

Thank you, M.Nordtvedt, for shopping at Five Star Ford Carrollton. Oilitio, Laura, and I welcome questions about your purchase at 972-242-6415. We want you 100% happy with your pre-owned Ford. Take care, Trey Russell, General Manager

March 11, 2022

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Employee Rating

For a guy that knows how to interact with people DANNY FORSEE is the best ever. I've bought cars from him and introduce my family to him and they just love him. DANNY really goes the extra miles to please More

by kbonner146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 13, 2022

Sam Pack's Five Star Ford Carrollton responded

Thank you, kbonner146, for recognizing so many Five Star Ford Carrollton staff members. We all want to help you enjoy your new Ford. When you have vehicle questions, we want to hear from you at 972-242-6415. Best Regards, Trey Russell, General Manager

August 21, 2019

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Employee Rating

Awesome Otilio was very helpful and patient while we were looking at different cars. He took the time to show us all the car features and even gave us mainten More

by Idalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Pisarik

Aug 22, 2019

Sam Pack's Five Star Ford Carrollton responded

Thank you, Idalia, for choosing Five Star Ford Carrollton as your auto dealer. It is important for us to know that you are enjoying your drive time. So, when you have vehicle concerns, please let Otilio or me know at 972-242-6415. Our goal is to serve you for years to come. Best Regards, Trey Russell, General Manager

November 11, 2018

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OUTSTANDING!!! Otilio is super patient. He allowed us to take our time and drive a bunch of vehicles. He also did research to ensure we were getting everything we More

by Mikes Super Store Party Supplies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2018

Sam Pack's Five Star Ford Carrollton responded

Thank you for sharing your comments and reviewing Otilio and Five Star Ford Carrollton with a high rating. When questions arise about your new Ford, we hope to be your first call. Safe travels, RJ Rebolloso, General Sales Manager

October 05, 2018

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Employee Rating

Great Experience! Otilio and the rest of the staff were very patient and helpful. Very easy to work with and will not cut any corners to make sure you get the best expe More

by Jon82586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Matthews

Oct 05, 2018

Sam Pack's Five Star Ford Carrollton responded

Jon82586, We would love to continue providing you with quality customer care and welcome any questions on the features of your new Ford as they arise. In the meantime, thank you for shopping at Five Star Ford Carrollton. Enjoy, RJ Rebolloso, GSM

September 29, 2018

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Employee Rating

Great Experience Great customer service with employees that provide the best deals. Otilio and Justin worked hard to get me the best deal. I am a first time buyer, and More

by stephanietafolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin McCarroll

Sep 29, 2018

Sam Pack's Five Star Ford Carrollton responded

Thank you, Stephanie, and Congratulations on your first car purchase. We are excited to welcome you to our dealership and look forward to keeping you and your Ford happy! Enjoy, RJ Rebolloso, GSM

September 04, 2018

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Employee Rating

Service was great They helped me find the perfect car, they were very nice and friendly, helped me out a lot and made sure that what I was getting was worth as much as More

by Elvia.j538
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Barragan

Sep 05, 2018

Sam Pack's Five Star Ford Carrollton responded

Elvia.j538, Congratulations on the purchase of your perfect car! We hope you are enjoying your new Ford and as questions arise about the vehicle's features or care, please give us a call. Enjoy and thank you, RJ Rebolloso, GSM

August 25, 2018

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Employee Rating

Excellent buying experience I had an excellent purchase experience with Otilio Hernandez when I traded in my old Ford Fusion on a new 2018 Ford Edge Sport. He answered all of my More

by Greg M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2018

Sam Pack's Five Star Ford Carrollton responded

Greg, Thank you for taking the time to recognize Otilio and his efforts with the purchase of your new Edge Sport. Please stay in touch with any questions that may arise as you enjoy your new SUV. Take Care, RJ Rebolloso, GSM

August 21, 2018

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Employee Rating

Excellent service Otilio does an amazing job. I purchased my first car in 2013 and still have it. I have now just purchased a new truck and he helped us get exactly wha More

by Erendida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2018

Sam Pack's Five Star Ford Carrollton responded

Erendida, Thank you for sharing you and your parent's shopping experience with Otilio. If you would like to revisit the features on your new Ford, please let us know. We would like you all to enjoy the vehicle to the max. Take Care, RJ Rebolloso, GSM

August 15, 2018

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Employee Rating

Best service I have experienced and effort from Otilio Herna Otilio Hernandez was and still is very hard working towards me and my spouse purchasing a new vehicle at five star ford! Every question we had or prob More

by Yancy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2018

Sam Pack's Five Star Ford Carrollton responded

Yancy10, It is great to hear you are enjoying your new SUV and that Otillio continues to help in any way he can. Thank you for sharing your feedback and we look forward to working you again in the future. Take Care, Rj Rebolloso, GSM

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