Osvaldo Powell

Oz took ownership of my problem from start to end and it made it a great experience for us. We just sat back in the lounge and enjoyed our coffee while the experts put us back on the road. Keep up the good made it a great experience for us. We just sat back in the lounge and enjoyed our coffee while the experts put us back on the road. Keep up the good work guys! More

by mark Verified Customer Verified Customer

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Osvaldo was excellent and kept me up to date with what was going on with my vehicle. I was impressed. was going on with my vehicle. I was impressed. More

by Bob S. Verified Customer Verified Customer

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The only negative was I had to wait over two weeks for part to come in.. part to come in.. More

by blaff0428 Verified Customer Verified Customer

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Osvaldo Powell was great. The customer service level at Colonial Ford is outstanding, every time I go there. I usually wait in the waiting room while my car gets serviced and The customer service level at Colonial Ford is outstanding, every time I go there. I usually wait in the waiting room while my car gets serviced and the fact that they have coffee and snacks if needed is also a plus. The facility is very clean and welcoming. More

by suetrask Verified Customer Verified Customer

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Service was good and it was done in a short time the waiting area is nice waiting area is nice More

by TLAGRUTT Verified Customer Verified Customer

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I have never had a bad service experience at Colonial Ford. The people are friendly and capable. Ford. The people are friendly and capable. More

by rayzmom90 Verified Customer Verified Customer

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Booking was very easy and I got my appointment the next day. Osvaldo Powell Was extremely helpful and professional. Repair was done on time. day. Osvaldo Powell Was extremely helpful and professional. Repair was done on time. More

by fish182 Verified Customer Verified Customer

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We called 3 other Ford dealers after our brand new Bronco had a major electronic malfunction with the accelerator. We heard 1-2 weeks minimum before they could even think about looking at it, and no one wou had a major electronic malfunction with the accelerator. We heard 1-2 weeks minimum before they could even think about looking at it, and no one would help with a garaging since the entire top was off (Cape Cod in the Summer). Oz said bring it right in and he could help with the Garaging. Tom was great on check in. By 5pm on Saturday the diagnostics were done and the part was ordered. Although they said it would be done by Thursday Tom called Tuesday and said it was done. Superb experience. Plus a luxury car experience in the waiting area to boot. One thing though; I called the manager Garret and left a message to tell him how great the team was. But he never called back. That’s the only ding. More

by mark.maragni Verified Customer Verified Customer

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I like you guys. Glen sold me my new truck back in December,& turns out we know lots of the same people. Small world. Recently had 10,000 mile check up after a most e Glen sold me my new truck back in December,& turns out we know lots of the same people. Small world. Recently had 10,000 mile check up after a most excellent road trip,was in & out quickly with no issues. Taking another road trip & I’ll be back for 20,000 mile check up when I return. Please tell Glen hello & hope he’s feeling better. More

by s_stimpson Verified Customer Verified Customer

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Colonial always does a nice job. Great work, great communication. Always very satisfied! No complaints, highly recommend! Great work, great communication. Always very satisfied! No complaints, highly recommend! More

by sullivanc Verified Customer Verified Customer

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