Oscar Rodriguez

Delroy worked diligently to get me in the vehicle I wanted with the payments I wanted. When I was not approved at first he did not try to put me in something cheaper or pressure me to go in a direction wanted with the payments I wanted. When I was not approved at first he did not try to put me in something cheaper or pressure me to go in a direction other than my own. He and Josh worked with the lender and I left in the SUV that I went there to look at. They did a fantastic job!! I highly recommend!! More

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The entire process was really smooth and the commitment to “no add-ons” was the best part of the experience. to “no add-ons” was the best part of the experience. More

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Delroy was a pleasure to work with. The entire experience was pleasant and the transaction was easy. Wayne was also very helpful and getting the deal done. I would absolutely recommend The entire experience was pleasant and the transaction was easy. Wayne was also very helpful and getting the deal done. I would absolutely recommend Delroy and this dealership to my friends and family. More

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Mr. Ozomma and Mr. Rodriguez provided excellent service—reliable, professional, and easy to work with. I highly recommend this dealership for anyone in the market for a pre-owned vehicle. service—reliable, professional, and easy to work with. I highly recommend this dealership for anyone in the market for a pre-owned vehicle. More

by AY Verified Customer Verified Customer

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Everyone was great and worked diligently to get me financed. You have made a return customer. financed. You have made a return customer. More

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The lady that helped me was awesome. Very kind & patient. I would refer family & friends. Very kind & patient. I would refer family & friends. More

by PEGGBROOKS58 Verified Customer Verified Customer

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I visited several places looking for a used car and Mac Haik and Jessica were hands down the best. So easy to work with, listened to me and worked to meet my goals. I love my car! Haik and Jessica were hands down the best. So easy to work with, listened to me and worked to meet my goals. I love my car! More

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Delroy was a great representative and followed up right away on any question I had. It was a pleasure working with him. away on any question I had. It was a pleasure working with him. More

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I received the best assistance from Rose! She made everything nice and easy and I was able to walk out with my vehicle in no time! She made everything nice and easy and I was able to walk out with my vehicle in no time! More

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From start to finish, this has been one of the most frustrating car-buying experiences I’ve ever had. Here’s some background: In July 2024, my lease was ending and the AC in my car went out. I was e frustrating car-buying experiences I’ve ever had. Here’s some background: In July 2024, my lease was ending and the AC in my car went out. I was eager to move on and saw a 2016 Honda Civic with under 30,000 miles listed on Mac Haik’s website. Perfect—I knew I was going to buy it, no test drive needed. Unfortunately, the sales rep I was assigned to, Alex Ozomma, clearly wasn’t interested in moving the deal forward. It was nearly impossible to get him on the phone. We dragged out the process for three days before I was finally able to come in to purchase the car on July 19th. Problem #1: When I arrived, the quote Alex gave me was $600 higher than we had discussed. Instead of correcting it, he claimed it was always that price and told me to prove otherwise. So I searched our text messages, found the original quote, and showed it to him. Still no apology—he just angrily got a corrected version. That new quote also included a $600 charge for window tint. I didn’t mind paying for it upfront since I prefer tinted windows anyway. During the contract signing, I was offered a $2,666 optional service contract for windshield and tire coverage. The Finance Manager strongly encouraged it, promising it was fully refundable after expiration. I added it, trusting their word. After that, I was given a rental while they installed accessories on my car. The rental had a dark tint—great! I thought it was finally over and I could move on. But when Alex called to say the car was ready, I asked about the tint. I hadn’t been asked about the shade, so I assumed there was a standard option. He told me there was no tint at all because it wasn’t in the contract. Instead, they installed a LoJack device—something we never even discussed. We had a short, polite argument before he interrupted me and said, “Check your contract because I already know what’s in it.” I rushed home, pulled up the contract, and sure enough—tint was listed. I circled it and sent it to him. No apology, no acknowledgment—he just moved on and told me when I could pick up the car. When I got it, the vehicle wasn’t even detailed and smelled musty. At that point, I was tired—I just wanted to move on. More

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