Oscar Perez-Arcos

First took my NEW car in for a windshield fluid warning light on got fix. But when I went to jump a motorcycle my hood pulley was broken. I believe the dealership broke it and didn't know or tried to hide light on got fix. But when I went to jump a motorcycle my hood pulley was broken. I believe the dealership broke it and didn't know or tried to hide it. Took the car in for it. Also found out my seat warmers wasn't working so I mention that on Saturday morning when I drop it off. Took till Tuesday to get a phone call from the dealership about the car after calling Monday and Tuesday. Only good thing was they got me into a loaner but failed to do a real check on it stating it was at 7/8 full when it was near 1/2. I truly will not buy another car from this dealership again... More

by Mrguarnieri.chris Verified Customer Verified Customer

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All right Service has been Great ? ? Sales & Management ?? Enjoy Your Weekend ?? ? Sales & Management ?? Enjoy Your Weekend ?? More

by HILLTRANS Verified Customer Verified Customer

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Always very helpful and attentive. Fast service as well The day I came in for service the team made sure I was well informed of the repairs and the time it would take to get it fixed. Fast service as well The day I came in for service the team made sure I was well informed of the repairs and the time it would take to get it fixed. However, they completed the job in less time than I was supposed to be there for. More

by JESSE_ALCOCER Verified Customer Verified Customer

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First time using Findlay Nissan servicing department. Everything went well. I will be back. Thank you Everything went well. I will be back. Thank you More

by JOHANNALIERER Verified Customer Verified Customer

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Great service thank you ? ? The attention offered in the service area is excellent I'm satisfied ? The attention offered in the service area is excellent I'm satisfied More

by THELEMA19 Verified Customer Verified Customer

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Fabian is always helpful and knowledgeable he always make time to make sure Iam satisfied with the service always does the service quick best service I had in years time to make sure Iam satisfied with the service always does the service quick best service I had in years More

by BELULUISJO Verified Customer Verified Customer

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Don't care about the problem, just the money can get from customer. What else can I add? If customer has money, there is red carpet. customer. What else can I add? If customer has money, there is red carpet. More

by joseguerra0118 Verified Customer Verified Customer

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Oscar was helpful and sensitive to needs as far as timeliness of service and cost timeliness of service and cost More

by Lamaula Verified Customer Verified Customer

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Worst service experience ever. Called multiple times & could never get a call back. Talked with sales manager/ Internet manager & she was no help. Your service department is losing Called multiple times & could never get a call back. Talked with sales manager/ Internet manager & she was no help. Your service department is losing you sales & business. I was going to purchase another Nissan in Jan 2026, but after the lack of communication & horrible customer service I will take my money down the road. More

by JAYLENE25 Verified Customer Verified Customer

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Too long a wait for oil change with an appointment. Didn't get additional estimate until right before text car was done so no time to reply to it. Oscar was good. Friendly polite respectful etc Didn't get additional estimate until right before text car was done so no time to reply to it. Oscar was good. Friendly polite respectful etc More

by Kardueser Verified Customer Verified Customer

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