Oscar Arechiga

Scammers 100%. STAY AWAY!!!!!! They sold me a Seltos with Aftermarket service plan and didn't tell me. Aftermarket service plan only allowed me to service at the An STAY AWAY!!!!!! They sold me a Seltos with Aftermarket service plan and didn't tell me. Aftermarket service plan only allowed me to service at the Anderson Kia in Raleigh and no other. Next, I called them, and they agreed that after I cancelled the plan they would give me a check for the difference between what I paid and the refund which was 282 dollars. I lost so much money because of this what I spent and what I was refunded after a year of ownership. Jermaine white told me the check was mailed Dec 5th and guess what, he lied because I still don't have it. He also told me they are a billion dollar company with other things to do. They don't care about the customer just the dollar. Find another dealer and buy and not this one. I have called numerous times to speak with General Manger and nobody returns my calls.. So, I will continue to write bad reviews on this dealer to help other people be aware of scams Twice reported to the BBB but that doesn't help either. The only way is to let others know. And, yea, they hide a 5K markup because they say it's due to not having cars on the lot. Another scam. More

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Great customer service and very knowledgeable on the vehicles at the dealership Great financing options. vehicles at the dealership Great financing options. More

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We have struggled for 3 months to get the registration done correctly sales side of the house is not great service side of the house however was wonderful done correctly sales side of the house is not great service side of the house however was wonderful More

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Due to my credit. I feel that I was treated unfairly. I was rushed into signing paperwork and everything outside of paperwork that was agreed to, WHICH has now changed I feel that I was treated unfairly. I was rushed into signing paperwork and everything outside of paperwork that was agreed to, WHICH has now changed due to technical difficulties at FRED ANDERSON. I More

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Our Sales Rep Jermaine White was wonderful to work with. I would recommend him highly. I would recommend him highly. More

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I had a great experience. Eric was awesome and very professional . I will definitely use him again for my next purchases Eric was awesome and very professional . I will definitely use him again for my next purchases More

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Everyone in the dealership made it easy! ! Ask for CJ Cotton(salesman). Great deals! Great atmosphere! ! Ask for CJ Cotton(salesman). Great deals! Great atmosphere! More

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CJ, Oscar, Art worked awesome together treating me like family and not just a customer family and not just a customer More

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Very easy to deal with. It didn't take them long to come up with a good offer. The sales person was not pushy or invasive. The sales manager was very transparent about th It didn't take them long to come up with a good offer. The sales person was not pushy or invasive. The sales manager was very transparent about the deal. There was one oversite in the dealer prep, but it was corrected quickly and effciently. I would buy from them again. More

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Fantastic customer service and knowledgeable staff. Will be coming to this dealership for years to come. Will be coming to this dealership for years to come. More

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