Dealership Experience
9 yrs, 7 mos
Industry Experience
9 yrs, 7 mos
Languages Spoken
Spanish
184 Reviews
Write a Review184 Reviews of Orlando Lopez
October 03, 2024
This is my second new vehicle that I purchased from Regal. The financing went fine. Only two things that needs improvement really three. The K5 GT that I eventually brought was showing online as in the Regal. The financing went fine. Only two things that needs improvement really three. The K5 GT that I eventually brought was showing online as in their inventory but was really in transit. The price of any new vehicle that you buy from Regal comes with a package that's around $3000 on top of the msrp of the vehicle you buy. Some customers may not want the package but it seems like they equip the new vehicle with it! My K5 GT was delivered and the package was installed PDI! Window tint, door guards and more are part of that package. I'm a believer if you are buying a new vehicle you should decide what you want and don't want on it! Most dealers are doing this like a mark up on these vehicles! Most dealers in Lakeland are doing this with different packages so Regal doing it doesn't surprise me. Also during financing you are presented with extended warranties and service packages! Again you should choose what you want and don't! But I took several of the packages because I saw value of them! Unlike the packages for the tint and other features that are put on the vehicles price! These days and time when everything is so expensive, if you are blessed enough to even purchase a new car you should be able to not over pay for that car!! All in all would I buy from Regal again! Yes! This is my 2nd new car that brought from them! Nobody is perfect just which they work on the things that I've mentioned! And Orlando was the best!! Went to pick up my new K5. It wasn't ready yet! Had to wait a hour to drive it off the lot but Orlando took care of me! Wasn't his fault! More
Other Employees Tagged: Greg Schmidt, Chris Boswell, Manny Gelpi, Meleke Dennis, Gibran Rivera
September 01, 2024
Absolutely thrilled with my experience! The staff was incredibly friendly and knowledgeable. They made the car buying process easy and stress-free. Highly recommend this dealership to anyon The staff was incredibly friendly and knowledgeable. They made the car buying process easy and stress-free. Highly recommend this dealership to anyone looking for a fantastic buying experience! More
Other Employees Tagged: Srecko Bokun, Gregg Baldwin
August 23, 2024
Both my husband and I have had health problems in the past year. My husband pancreatic cancer. Because of that he cannot drive stick shift. I have been in hospital three times in past year from falls. Or past year. My husband pancreatic cancer. Because of that he cannot drive stick shift. I have been in hospital three times in past year from falls. Orlando took advantage of our poor condition instead of helping. Over charged instead of helping someone in need More
Other Employees Tagged: Srecko Bokun
August 05, 2024
I have bought 5 vehicles from Regal and it's always a pleasure to do business with people that treat you like family. pleasure to do business with people that treat you like family. More
Other Employees Tagged: Kelsey Johnson, Jorge Benitez, Gibran Rivera, Gregg Baldwin
June 26, 2024
the staff was nice and friendly and was great experience purchasing my new car will be coming back. purchasing my new car will be coming back. More
Other Employees Tagged: Greg Schmidt, Nicholas Gelpi, Chris Boswell, Srecko Bokun, Ricky Custodio, Manny Gelpi, Meleke Dennis, Gibran Rivera , Eva Rubi
May 30, 2024
Had a smooth experience. They were patient and kind. Even has complimentary coffee and water. (lady also handed out ice cream) They were patient and kind. Even has complimentary coffee and water. (lady also handed out ice cream) More
Other Employees Tagged: Chayton Wodecki
May 23, 2024
The dealership was welcoming and Orlando was great to work with. It was a pleasant surprise compared to the culture of most dealerships now. work with. It was a pleasant surprise compared to the culture of most dealerships now. More
Other Employees Tagged: Mike Galloway