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Omar Romero
Omar Romero at Bill Utter Ford
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Omar Romero

Service Advisor

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of Omar Romero

January 28, 2025

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Great staff- excellent service. Quick timelines for in and out of the dealership. Competitive pricing. More

by PATRICKNXN
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Recommend Dealer
Yes
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January 28, 2025

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Amazing customer service on my vehicle as always and will be coming back very soon! More

by Prestonfields2002
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Recommend Dealer
Yes

Other Employees Tagged: Danny Morris, Eddie Church, Joey Desurne, Jakob McCord, Megan Meredith, Mike Wilkins

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January 20, 2025

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At Bill Utter Ford, I am always treated fairly and with respect as a customer. The repairs and maintenance have always been top notch. More

by brucemezo
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Yes
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January 17, 2025

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They were very friendly and communicative. I was called several times to explain the status of my truck and the work being done. More

by dstarnes
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Yes
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January 03, 2025

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Convenient drop off location, courteous staff who went above to make things right, when delays were encountered. More

by Jeremy
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Yes
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December 21, 2024

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Great service coordinated well to delight the customer (me!!) A bit pricey for an elderly lady but I am happy feeling the job was done well. More

by janet.rogers01006
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Recommend Dealer
Yes

Other Employees Tagged: Apollo who drove me home and brought back my repaired car the next day!!

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Dec 23, 2024

Bill Utter Ford responded

We're delighted to hear that you had a positive experience with our team at Bill Utter Ford! We strive to provide excellent service and ensure every customer leaves satisfied. Thank you for your feedback, and we're here if you need anything in the future!

December 21, 2024

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Great customer service from moment of driving in, through the process and delivery of my car. Employee Omar and Apollo provided a delightful experience! More

by janet.rogers01006
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Apollo

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Dec 23, 2024

Bill Utter Ford responded

We're delighted to hear that Omar and Apollo made your experience at Bill Utter Ford a memorable one! Thank you for sharing this positive feedback, and enjoy your new car!

December 07, 2024

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Always good and prompt service, they keep you informed through out the entire service process. More

by Ppoletti73
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Yes
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Dec 09, 2024

Bill Utter Ford responded

We look forward to serving you next time. Thanks for all your support of Bill Utter Ford!

December 06, 2024

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Very professional, good service, did not have to wait long. Keep me inform about everything. My service guy was excellent More

by wking95618
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Yes
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Dec 06, 2024

Bill Utter Ford responded

We're delighted to hear about your positive experience with our team at Bill Utter Ford! It's great that you found the service professional and efficient. We'll be sure to pass along your compliments to the service staff.

December 05, 2024

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Employee Rating

Good service A+ Just 1 thing I think the techs can do a better job on the oil over spilled while draining I parked in my garage & noticed drops of oil on the floor Looked under truck & oil was dripp More

by Lcbuj1
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Recommend Dealer
Yes
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Dec 05, 2024

Bill Utter Ford responded

Thank you for your feedback on the service at Bill Utter Ford. We appreciate the rating and apologize for any inconvenience caused by the oil spill. Your comments will be shared with our team to ensure improvements are made, and we hope to provide an even better experience next time!

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