Omar Romero
Omar Romero at Bill Utter Ford
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Omar Romero

Service Advisor

Bill Utter Ford

4901 S Interstate 35 E
Denton, TX 76210

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5.0
16 Reviews
5.0

16 Reviews

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16 Reviews of Omar Romero

November 23, 2024

Dealership Rating
Employee Rating

I trust my Raptor to Bill Utter Ford exclusively. Their service technicians are the only experys that I trust to work on it. Their technical experience surpasses everyone. More

by Shady 04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Meredith , Bosque

November 11, 2024

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The shuttle service was really helpful. My rep did a good job of working through the repair. More

by Ryan Reed
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Bill Utter Ford responded

We are so happy that our Bill Utter Ford team earned your five stars. Thanks, Ryan!

October 14, 2024

Dealership Rating
Employee Rating

Quick and timely appointment and kept me informed of issues with vehicle and recall information More

by moshing67
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Bill Utter Ford responded

Thank you for taking the time to review Bill Utter Ford!

October 12, 2024

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Employee Rating

The service is great. Talk to Omar he listens and writes down everything you need and don't need. Full service from front to back was done and completed same day with no More

by Joshw239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Bill Utter Ford responded

Josh, we're delighted to hear that Omar and the team at Bill Utter Ford provided you with such efficient service. Thank you for sharing your experience!

October 05, 2024

Dealership Rating
Employee Rating

I had read prior reviews about this dealership, I was impressed with the services rendered. I will return in the future for services. More

by bc39950
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Bill Utter Ford responded

We're delighted to hear that you were impressed with the services at Bill Utter Ford! Thank you for choosing us, and we look forward to welcoming you back in the future.

September 28, 2024

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Employee Rating

Omar and team were great! ! Great customer service and very timely. I would recommend to friends and family! More

by audengamboa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Bill Utter Ford responded

Thank you for the fantastic feedback! We're delighted to hear Omar and the team at Bill Utter Ford provided excellent service. We appreciate your recommendation!

September 16, 2024

Dealership Rating
Employee Rating

Visit was done in a timely manner with courtesy. I felt respected and supported there More

by genevaedwards68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kason Edwards

Sep 16, 2024

Bill Utter Ford responded

Thanks so much for your support. We look forward to your next visit to Bill Utter Ford!

September 10, 2024

Dealership Rating
Employee Rating

Effective communication face to face and via text or phone call. Time and time again Bill Utter Ford has provided timely and reliable service. Thanks so much for a job well done. More

by Joel Moke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wilkins

Sep 11, 2024

Bill Utter Ford responded

Joel, we're delighted to hear that our team at Bill Utter Ford consistently provides you with timely and reliable service. Thanks for the kind words!

September 01, 2024

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Employee Rating

Got me in quickly and took great care of my vehicle! Super personable staff that were attentive and helpful. More

by Rachel M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Bill Utter Ford responded

Rachel, we're delighted to hear that our team at Bill Utter Ford provided you with quick and attentive service. Thanks for the positive feedback!

August 12, 2024

Dealership Rating
Employee Rating

Great service from Bill Utter Ford and our service advisor Omar did a great jobs,, thanks again More

by Memedeanda
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2024

Bill Utter Ford responded

Thanks for recognizing Omar for his great service at Bill Utter Ford! We appreciate your trust and support of our team.

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