Omar Rodriguez | Page 3

Service The service was excellent! The staff is very friendly, helpful and knowledgeable. Although I did not consider the service department in making my pur The service was excellent! The staff is very friendly, helpful and knowledgeable. Although I did not consider the service department in making my purchase,I was again pleasantly suprised to see they also had the same high degree of professionalism. More

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Used car buying experience From the moment I talk with Jim Smith on the phone ,to the moment I pull out of the driveway with my newly purchased vehicle Jim was thoughtful knowle From the moment I talk with Jim Smith on the phone ,to the moment I pull out of the driveway with my newly purchased vehicle Jim was thoughtful knowledgeable courteous professional and friendly. Flying in from Chicago,I was concerned that the car could be sold before I arrived. Jim said he would hold it for me and he did. Omar pick me up at the airport and made me feel comfortable right from the get go. The whole process went smoothly and my feeling was Jim wasn't satisfied until I was 100% satisfied. Once I was satisfied we closed the deal. From there Marc took care of the financing end of things along with the out of state paperwork. Even though it was getting late Jim stuck around until everything was finalized 100%. Jim filled the Cadillac with gas and thanked me again. I'd like to thank the entire crew at crown eurocars for making this transaction go smoothly. I've bought a lot of cars in my day and these guys made it a pleasant experience! They could be the model for a lot of other dealerships. More

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Great Dealership & Sales Rep Our car buying experience with Crown Eurocars was better than expected. Omar Rodiguez was our sales rep. He was very knowledgeable and patient with al Our car buying experience with Crown Eurocars was better than expected. Omar Rodiguez was our sales rep. He was very knowledgeable and patient with all our questions. We were very impressed with him as he gave us the impression that he really cared. We were also pleased with the other staff members we dealt with. We highly recommend Crown Eurocars. More

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Great, Simple Buying Experience Easiest, most time efficient experience in purchasing a car. Jim is completely knowledgeable and professional. Answers your questions with no extraneo Easiest, most time efficient experience in purchasing a car. Jim is completely knowledgeable and professional. Answers your questions with no extraneous nonsense. This is an outstanding, unusual dealership in that all sales reps work together. Everyone there is genuinely friendly, even service personnel, while not being intrusive. If you don't want buying process to be an all day affair, this is the dealership for you. More

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good purchasing experience it is worth that i drive 2 hour from Orlando to here and get what i want! Omar give me a patient detail explanation about the features of the car. it is worth that i drive 2 hour from Orlando to here and get what i want! Omar give me a patient detail explanation about the features of the car. More

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Wonderful buying experience. I found both Omar and Steve very knowledgeable and have successfully answered all my questions regarding all type of cars and USV's that I was interes I found both Omar and Steve very knowledgeable and have successfully answered all my questions regarding all type of cars and USV's that I was interested in. I found Steve and Omar were very patient and very cheerful that made buying the car was very pleasant experience. I definitely come back again and recommend them to my friends and relatives. More

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Crown Eurocars is one of the most professional dealerships that I have conducted business with anywhere. I have purchased two cars from them in the past 3 years and both were wonderful experiences dealerships that I have conducted business with anywhere. I have purchased two cars from them in the past 3 years and both were wonderful experiences. After visiting two other Mercedes dealerships in Florida, the staff in Crown Eurocars were way more professional and also not aggressive. The service was great but the best part of the entire experience was my sales person, Omar Rodriguez. He is a real pleasure to deal with. Not only did he meet my expectations, Omar exceeded them in every way. He truly got me a great deal in finding the car I wanted. Omar is a true professional and extremely knowledgeable in all aspects of the Mercedes brand. He made getting one of the most attractive cars on the road today, the 2013 CL 550 Grand Edition easy and enjoyable. I am 67 years old and now own the best automobile that I have ever driven. Omar went above and beyond what is expected from a salesperson and I would highly recommend him to those who want buying a Mercedes a real pleasure. More

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I came in to look at a new vehicle. I didn't have I came in to look at a new vehicle. I didn't have much time to look around. I was greeted by Omar, he was very helpful and understanding about my ti I came in to look at a new vehicle. I didn't have much time to look around. I was greeted by Omar, he was very helpful and understanding about my time frame. I had previously gone to the other Mercedes dealer in Tampa and had a bad experience. It was nice to go somewhere, where i did not feel pressured or rushed right away. I will be returning to purchase my car from Crown and more specifically from Omar in the near future. Sincerely, Rick Lutz More

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Love my new car! Thanks so much Jim for staying afterhours to get everything completed. Everyone was very friendly and pleasant to work with. Overall I am very happy with my experience at Crown Eur afterhours to get everything completed. Everyone was very friendly and pleasant to work with. Overall I am very happy with my experience at Crown Eurocars! More

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Omar and the team at Crown were great to deal with. I am very pleased with the entire experience and would recommend Crown confidently to any family or friends. very pleased with the entire experience and would recommend Crown confidently to any family or friends. More

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