Omar Gonzalez JR

Horrible service ripoff. Tried to upsell five unnecessary services as immediately needed. Said the cabin filter was dirty and sent a picture of a filthy cabin filter that was Tried to upsell five unnecessary services as immediately needed. Said the cabin filter was dirty and sent a picture of a filthy cabin filter that wasn’t even the right size or shape. Tried selling us on 50,000 mile services ( trans flush, injector cleaning, rear differential service and a coolant flush. Our car has 4,000 miles on it and is only 5 months old. Find a better dealership. They are sleazy. More

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Bought a vehicle at Naples Acura and received outstanding service. Norman Johnson, the salesman who helped find the right car for the right price was cordial, experienced, and knowledgeable. Thank you to the service. Norman Johnson, the salesman who helped find the right car for the right price was cordial, experienced, and knowledgeable. Thank you to the Team at Naples Acura!!! More

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I recently purchased a certified 2020 Acura MDX from Naples Acura.I had the pleasure of working with Norm Johnston and it was most definitely a wonderful experience.Norm was very patient and listened to Naples Acura.I had the pleasure of working with Norm Johnston and it was most definitely a wonderful experience.Norm was very patient and listened to my vehicle needs and where I needed to be to afford at reasonable payment.Norm is extremely knowledgeable of the Acura automotive vehicles.Norm explained all the various functions that my 2020 Acura has to offer, thoroughly.I highly recommend Norm Johnston to help anyone with any vehicle purchases at Naples Acura.You most definitely won't be disappointed.Omar the sales manager was also most helpful in my purchase.Hats off to the Naples Acura Team. Sincerely Kevin Stone More

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Great experience. Michael “Sparky” Meador was wonderful to work with. Very knowledgeable on all things Acura. He even took the time to install the cargo cover we order Michael “Sparky” Meador was wonderful to work with. Very knowledgeable on all things Acura. He even took the time to install the cargo cover we ordered. Omar was very cooperative on the negotiations and Ted in Finance was great as well. Wonderful experience all around. More

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My husband and I have bought two cars from Naples Acura and Norm, and had the pleasure of accompanying our daughter for her first purchase at Naples Acura. We live two hours away but it is worth the drive! and Norm, and had the pleasure of accompanying our daughter for her first purchase at Naples Acura. We live two hours away but it is worth the drive! Ross and Omar also stopped by to say hello and congratulate her on her new to her purchase. They also went above and beyond when they realized that the car only had one key fob. They headed to the local Mazda dealer and got that second key for her! I was also having my car serviced while we were there and with the PPF on the car, it can't go through a car wash. They HAND WASHED my car!!! Blown away by the exceptional service they provide!! More

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After a poor experience in Fort Myers We drove to Naples and had the best experience with Norm and team. Was so patient and no pressure. He helped my by my first new car. Will be coming back for m Naples and had the best experience with Norm and team. Was so patient and no pressure. He helped my by my first new car. Will be coming back for my next car. Thank you Norm! More

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I was looking for a used vehicle for my wife to drive and found a used 2011 Mercedes convertible on line at the dealership. Even though this automobile was not an Acura Marvin nonetheless took as much pride found a used 2011 Mercedes convertible on line at the dealership. Even though this automobile was not an Acura Marvin nonetheless took as much pride in his profession aa well as personal time to explain to us the value of our ultimate decision to purchase. He is a man of his word in taking care of some minor detail issues discussed at the time which to me spoke volume about his integrity. I would not hesitate to recommend him or the dealership. More

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I live in North Carolina and bought my car long distance. The entire staff including Omar and Armando treated me like I was their favorite customer. Communication was A+. They worked with me on the deal a The entire staff including Omar and Armando treated me like I was their favorite customer. Communication was A+. They worked with me on the deal and with shipping the car to me in NC. I could not have asked to have been treated better. Despite the 934 mile diistance I will likely buy my next car from them.......really it was that good. More

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This is our sixth car from this dealership, Norm Johnston was a pleasure to work with. was a pleasure to work with. More

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I am a returning customer that was not disappointed. I was always treated with patience and care by Tristian Gonzales. He may be young, but he is capable of getting you the best deal possible for every I was always treated with patience and care by Tristian Gonzales. He may be young, but he is capable of getting you the best deal possible for every penny you put down on your purchase. He goes the extra mile, working even after hours just to accommodate your schedule. My new purchase was a walk in the park, I was definitely happy with my purchase. More

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