Olivia Leon | Page 18

Excellent Service Department Ample number of Service Advisors, quick service, no upselling. Trustworthy assessments. Olivia provides personalized service. Look, I’ve been comin Ample number of Service Advisors, quick service, no upselling. Trustworthy assessments. Olivia provides personalized service. Look, I’ve been coming to Infiniti of Montclair since 2005. The reason I bought another Infiniti had almost as much to do with the service department as the product (M series). More

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Well informed salesman. Excellen experience with managers, THE AGENT Maurice WAS EXCELLENT.;The whole experience was low key and informative.:My wife and I have bought or leased four cars from Infinity of Mont THE AGENT Maurice WAS EXCELLENT.;The whole experience was low key and informative.:My wife and I have bought or leased four cars from Infinity of Montclair and have been very pleased withj each experience. More

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Best dealership ever! I’ve been coming here since 2010 and they treat me like family. I have never felt so much at home with them. Olivia in service gives me so much amazin I’ve been coming here since 2010 and they treat me like family. I have never felt so much at home with them. Olivia in service gives me so much amazing service and treats me amazing. I have now build a relationship with everyone there and now they are my family. I will forever continue to buy Infiniti’s for the rest of my life. Thanks everyone for everything you do More

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this is the best car dealership I've ever done buisness with Kevin Gonzalez is a truly great sales person and an asset to Infiniti, as is the rest of the staff there. Yoo make customers feel like friends rather Kevin Gonzalez is a truly great sales person and an asset to Infiniti, as is the rest of the staff there. Yoo make customers feel like friends rather than customers. I will certainly never go anywhere else. I wish I would have found this dealership years ago! More

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Very disappointed I was extremely upset and disappointed that the cai I leased in late November 2015 already needs new tires with barely 22 thousand miles. The tires s I was extremely upset and disappointed that the cai I leased in late November 2015 already needs new tires with barely 22 thousand miles. The tires should last longer than that so to heat there is nothing either Bridgestone or the dealership would do to or even explain how this is possible is very disappointing. Run flat tires are expensive and never dreamed I would be replacing them so soon when they should have an warranty of 45k miles. This will definitely be the last car I purchase from infinity. More

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Professional and courteous Everyone seemed informed about the whole dealership. Answered all my questions. Made me feel comfortable and were very friendly. It is a very nice env Everyone seemed informed about the whole dealership. Answered all my questions. Made me feel comfortable and were very friendly. It is a very nice environment. The employees seem to be happy with with their jobs. I love my car. The only complaint is the terrible gas mileage and charging $260 for trunk cover which has always been free with my other cars. I’ll use a blanket to cover my “cargo”. More

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Fast and courteous service. Had a oil and filter change service done. Got there around 7:15 a.m., out by 8:30. No appointment needed. I did not have time for car wash; otherwise, Had a oil and filter change service done. Got there around 7:15 a.m., out by 8:30. No appointment needed. I did not have time for car wash; otherwise, it would be complementary as well. Price is very reasonable for a luxury brand: $73 including tax for synthetic oil. My wife’s Lexus cost more than $120 at dealership. Waiting area is very nice, with gooumet coffee, satellite TV, and WiFi. The service advisor is very knowledgeable and professional. All in all, very satisfied. More

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Happy Customer Both Cordy and Olivia have always gone above my expections to make things easy for me Cordy with my purchases and Olivia in service. Two great people Both Cordy and Olivia have always gone above my expections to make things easy for me Cordy with my purchases and Olivia in service. Two great people in your organization! More

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Never as promised There service department has no sense of time. This was my second time there after new management in the service department. First visit they had an There service department has no sense of time. This was my second time there after new management in the service department. First visit they had an impromptu meeting and didn't bother to tell the clients who were waiting for their cars. It took almost 3-4 hrs for an oil change. Plus my gauge readings weren't reset. This second time I went, it took almost 2 hrs. This time the under carriage cover of the car was not placed on correctly. It has to be replaced and I'm expecting them to replace it since when I brought the car there I had no problems with it. .. WORSE PLACE EVER FOR SERVICE.... STAY AWAY!!! More

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New purchase experience Came here to purchase an Infiniti q50s and mouris was my salesman he was awesome and very friendly he made this process very smooth. I also wanted to Came here to purchase an Infiniti q50s and mouris was my salesman he was awesome and very friendly he made this process very smooth. I also wanted to thank MARIO the sales manager you are truely a cool guy bro thank you. Manuel the finance guy was great thank you Montclair Infiniti for all your help. More

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