Olivia Daniels

I just bought my THIRD Lincoln from Cortese. I could not be more pleased with the sales, service and support from Cortese over the years. Olivia Daniels, my sales associate, was delightful to w I could not be more pleased with the sales, service and support from Cortese over the years. Olivia Daniels, my sales associate, was delightful to work with. She’s very knowledgeable about the car and helped me get another great deal with my trade in. No complaints, just total satisfaction. More

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They made it very easy to communicate and work with them to get to the end result to get to the end result More

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Salesperson ride-along with help on buttons and switches, modes, various aspects of the car was very helpful. modes, various aspects of the car was very helpful. More

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Been here twice. The first visit was perfect, not so much on second. Needed an oil change, inspection, and 2 recalls. They asked me which recalls I needed when I got The first visit was perfect, not so much on second. Needed an oil change, inspection, and 2 recalls. They asked me which recalls I needed when I got there so obviously filling out the service form while making the appointment is busy work. They didn’t have the part to fix one (they had to go get it from somewhere) and ford hasn’t supplied the tool to fix the other. So I got there at 7:30, was dropped off at home around 10:30, called to say finished at 3:30. $300 for oil change, inspection on a 2022 car, and new air filters. Had I known labor to install an air filter was twice as much as the air filter I would have done it myself. To top it all off, I will have to do it again at some point as there is still an open recall. More

by MJS134 Verified Customer Verified Customer

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