Office Staff | Page 2

Best car purchase EVER. Sales Representative Sabino Martinez made sure I got the perfect car for my needs. He and General Manager Daniel Kane gave me a great deal and are Sales Representative Sabino Martinez made sure I got the perfect car for my needs. He and General Manager Daniel Kane gave me a great deal and are true professionals. Finance Department manager AJ Miller made the closing process effortless and efficient. Subaru of Jacksonville is dedicated to your satisfaction and strives to have you as a lifelong customer. More

Report | Print

When coming in to Subaru I was worried as a first time car buyer and I wasn’t sure how it was going to go, but when meeting Bryan Maguire I was impressed. He introduced himself and gave a warm smile. When car buyer and I wasn’t sure how it was going to go, but when meeting Bryan Maguire I was impressed. He introduced himself and gave a warm smile. When I was going back and forth about what I wanted he was nothing but patient and kind and he really helped me find an amazing car. If I could recommend anyone it would be him when buying a car! More

Report | Print

This is the 4th Subaru I have purchased from this dealer. I won't go to anyone else, and I live 3 hours south of Jacksonville! I have always gone to Jerry Johnson in the Sales Department, because he is the b I won't go to anyone else, and I live 3 hours south of Jacksonville! I have always gone to Jerry Johnson in the Sales Department, because he is the best I have ever dealt with, including every car I have owned since 1979! Jerry is honest and fair to deal with. I will probably purchase another Subaru from him in a year. More

Report | Print

It's a VERY friendly dealership, helpful and understanding. I truly appreciated the patience I was shown. understanding. I truly appreciated the patience I was shown. More

Report | Print

Six months later and same issue with title work. Pricing and sales were great; unfortunately those responsible for title work are ,apparently, overworked or incompetent. In brief, Temp tag w Pricing and sales were great; unfortunately those responsible for title work are ,apparently, overworked or incompetent. In brief, Temp tag was set to expire, but I was again assured staff was on top of it. In the interim, 7 days prior, I was promised a new Temp tag would be in the mail, only to learn 3-days later dealer staff failed to follow through. Subsequent calls exposed dealership staff “again” was sitting on my title work. With zero reasoning. Had I not reached out, who knows how long it would have been before staff would have caught and corrected these failure(s). It is blatantly apparent SOJAX customer focus solely extends the point of making a sale; afterwards you are on your own. Especially, since leadership failed to address gaps reported six months earlier. I did speak with the sons owner and was assured a new 30 day tag was sent out for next day delivery; along with my title work. Technically, I should be able to pick up my new tag within the next 5-6 days. Just sad the lack of honesty, communication and follow through. More

Report | Print

Mark Ogden is the sales person to go to. We bought a Subaru Crosstrek and came back a month later to get another one. He is so helpful and patient. He is not pushy as many other dealerships We bought a Subaru Crosstrek and came back a month later to get another one. He is so helpful and patient. He is not pushy as many other dealerships can be. We highly recommend Mark Ogden to anyone looking to purchase a Subaru. We look forward to recommending him to other family members. Sincerely Shelia. More

Report | Print

Excellent experience from Initial Contact to Out the Door! Took less than 3 hours to do the deal! Great Price, Great Treatment! Sasia Roundtree, Matt Mowatt & Jessica Morris are a Dream to work with! Door! Took less than 3 hours to do the deal! Great Price, Great Treatment! Sasia Roundtree, Matt Mowatt & Jessica Morris are a Dream to work with! More

Report | Print

Yet another 5-star buying experience from Subaru of Jacksonville and sales representative Sabino Martinez. Phil Porter has built a dealership that values the customer relationship. Jacksonville and sales representative Sabino Martinez. Phil Porter has built a dealership that values the customer relationship. More

Report | Print

Great buying experience, everyone at the dealership was very professional and courteous. I would highly recommend Subaru Of Jacksonville to anyone looking for a vehicle. very professional and courteous. I would highly recommend Subaru Of Jacksonville to anyone looking for a vehicle. More

Report | Print

Was pleased knowing the process, very helpful and friendly and very patient to help and explain every detail. friendly and very patient to help and explain every detail. More

Report | Print