ODYSSEY AROCHO
ODYSSEY AROCHO at Sarant Cadillac
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ODYSSEY AROCHO

Service coordinator

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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5.0
10 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

3 yrs, 10 mos

Languages Spoken

English English

5.0

10 Reviews

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10 Reviews of ODYSSEY AROCHO

November 09, 2024

Dealership Rating
Employee Rating

Sarant Cadillac has been great, there was an issue with my vehicle. although it was not taking care of the first service visit, it was resolved the very next day and a nice thank you gift was offered to me More

by ehabmobarak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 11, 2024

Dealership Rating
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The executive manager there is the best around. He made sure all our needs were taken care of. More

by SKI2XTREME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Anthony Soriano , Dawn

September 05, 2024

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Employee Rating

The dealership salespeople and service people are very nice. However it is impossible to get anyone on the phone with the number listed More

by 328SAVANNAH
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

August 14, 2024

Dealership Rating
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Your service team is very boring. Every time I come there it's always the same thing. the greeter (Dave) is efficiently moving the new arrivals along, the service writers have all you More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave greeter

Aug 14, 2024

Sarant Cadillac responded

Your kind words mean the world to us! We're so glad you always enjoy your visit (even if it is a bit boring - what can we say?). We appreciate your loyalty and look forward to working with you again!

May 03, 2024

Dealership Rating
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Place to bring your car. Everybody was very nice and it was an enjoyable experience More

by jjcasap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Sarant Cadillac responded

Thank you for taking the time to share your experience. We're glad to hear you found our team nice and your visit enjoyable!

April 19, 2024

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I love the dealership as I have always had great experiences. Everyone is polite and professional and the coffee is great/ especially at 7:30am. Appt could have been faster for oil and tire rotatio More

by tmcannonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta

Apr 19, 2024

Sarant Cadillac responded

Thank you for your kind words and feedback! We're happy to hear about your positive experiences with us and appreciate your patience with the service time.

March 09, 2024

Dealership Rating
Employee Rating

Often is not a good experience when visiting car dealers but going to Sarant is actually a pleasant one. Professional and courteous employees. Very happy. More

by Sonny
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Gerson Maldonado

Mar 12, 2024

Sarant Cadillac responded

Thank you for taking the time to leave us a review! We understand that car shopping can sometimes be stressful, so we truly appreciate you acknowledging the positive experience you had with us at Sarant Cadillac.

February 29, 2024

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Everyone is very nice, friendly and knowledgeable. They always take care of my tire problems quickly. More

by rsantoro1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2024

Sarant Cadillac responded

We appreciate you taking the time to share your positive experience at our dealership. It's our goal to provide exceptional service, and we're thrilled to hear that our team was friendly, knowledgeable, and efficient.

January 08, 2024

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Employee Rating

Excellent customer service they listen and discuss problems with the customer and provide good advice to solve problems. More

by ERICAJAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Vic Castagna, Tony DiGuiseppe, Michael Lugo, Kevin Falco , Team Maroon NAKED LIME, Joyia Roper

Jan 08, 2024

Sarant Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 07, 2024

Dealership Rating
Employee Rating

The sales staff has great attention to detail they made sure my wife and I were comfortable with our new Cadillac Tom Sabbatino made sure we understood all the features the XT6 came equipped with , he pa More

by claudio.dediego
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

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