OC Cardoso
OC Cardoso at Martin Chevrolet

OC Cardoso

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7
354 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

354 Reviews

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354 Reviews of OC Cardoso

July 17, 2025

Dealership Rating
Employee Rating

Martin Chevy has done a good job and I would recommend them to anyone looking for a new vehicle. More

by jimboerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

July 10, 2025

Dealership Rating
Employee Rating

Every time I stop at Martin, even though this time I didn’t have an appointment, the folks at Martin Chevrolet bend over backwards to make sure my Cruz is in tip top condition. More

by PCARLBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky

Jul 10, 2025

Martin Chevrolet responded

Thanks for the excellent rating! We're here to keep your car running smoothly! Stop by anytime – we'd love to help with anything you need! - Martin Chevrolet

July 05, 2025

Dealership Rating
Employee Rating

My experience this time with Martin Chevrolet was exceptional. I brought in a car that ended up not showing the problem that caused it to be towed to another service provider last week. Martin Techs More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Martin Chevrolet responded

Joel, Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! Feel free to reach out to us if you need anything. - Martin Chevrolet

July 04, 2025

Dealership Rating
Employee Rating

My Chevy bolt had a check engine light that needed to be turned off in order for me to charge it. The dealership charged me $189 to just turn off the light. They also charge me an extra $10 for rags and lub More

by rpellison01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 03, 2025

Dealership Rating
Employee Rating

Customer service in the dealership and the service department is always exceptional. We recommend Martin Chevy to everyone! More

by Bcbirr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Martin Chevrolet responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Martin Chevrolet

June 28, 2025

Dealership Rating
Employee Rating

Fantastic great service facility. . service advisors a re great. And Paul the Corvette mec is the best More

by Dayreden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky , Paul Corvette mechanic

Jul 03, 2025

Martin Chevrolet responded

Thank you so much for your kind words! Paul and the entire team are thrilled to hear about your positive experience, and we’re always here to assist you with anything you need. We truly appreciate your support! - Martin Chevrolet

June 23, 2025

Dealership Rating
Employee Rating

We were given a lot of help and information to help us choose the tight car More

by Sena.ekberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Jul 03, 2025

Martin Chevrolet responded

Sena, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know! - Martin Chevrolet

June 20, 2025

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Employee Rating

When i got the car back it ran better then new. They were quick to fix and great to deal with More

by MEATBALL48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Martin Chevrolet responded

Thank you so much for the awesome review! We're thrilled you had a great experience, and we can't wait to see you again whenever you need service or a new ride! - Martin Chevrolet

June 19, 2025

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Employee Rating

My first time to the service area and step out the car and was not greeted by anyone I had to ask what to do. More

by jella2008
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 20, 2025

Martin Chevrolet responded

We sincerely apologize for not greeting you upon your arrival and appreciate your understanding. We never want our guests to feel overlooked and will strive to make your next visit an enjoyable and seamless experience! Thank you for your valuable feedback and your patience. - Martin Chevrolet

June 18, 2025

Dealership Rating
Employee Rating

This was my first visit. Service writer was very poor with communication as to what and when my car would be done. More

by Orange crush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 20, 2025

Martin Chevrolet responded

Oh no! We're really sorry about the miscommunication and not getting off to a great start with you. We truly apologize for any inconvenience this might have caused. Please give us another chance in the future to show you how dedicated we are to providing exceptional service. We value your understanding and look forward to making it right! - Martin Chevrolet

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