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OC Cardoso

Overview Reviews (313) Inventory (207)

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OC Cardoso

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OC Cardoso

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.7

313 Reviews

Overview Reviews (313) Inventory (207)

Languages Spoken

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Spanish

4.7

313 Reviews

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313 Reviews of OC Cardoso

November 20, 2024

Dealership Rating

Employee Rating

Ralph was very fast at finding the problem with my truck and I was out in 3 hours. The u Ralphy boy I will see u again truck and I was out in 3 hours. The u Ralphy boy I will see u again More

by Jonmcdeez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ralph Stalesky

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Nov 20, 2024 -

Martin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

November 16, 2024

Dealership Rating

Employee Rating

Martin Chevrolet always makes me feel good about anything that makes my car more comfortable and up to date with all the things that make my car run efficiently. that makes my car more comfortable and up to date with all the things that make my car run efficiently. More

by TonyKrotz413

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Bazzoli, Ralph Stalesky, Ed Mouton, James Dunn, Blake Hill , Paul Baumgartner

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Nov 20, 2024 -

Martin Chevrolet responded

Tony, Thanks a bunch for your awesome rating! We're thrilled we could give you a great experience. If there's anything else we can do for you, just let us know—we’re here to help! - Martin Chevrolet

November 14, 2024

Dealership Rating

Employee Rating

My vehicle was repaired quickly and completed on time. Communication was excellent as I knew when my vehicle was completed. Communication was excellent as I knew when my vehicle was completed. More

by gtoscott

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Blake Hill

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Nov 20, 2024 -

Martin Chevrolet responded

Thank you so much for your lovely review! We're thrilled you had a great experience with us. We look forward to helping you again in the future. Take care and see you next time! - Martin Chevrolet

November 11, 2024

Dealership Rating

Employee Rating

Oil changes take FAR too long, even for pre-scheduled oil changes. There is no reason I should have to sit in the dealership for 2.5 hours when that is something I can do in my driveway in 20 minutes. changes. There is no reason I should have to sit in the dealership for 2.5 hours when that is something I can do in my driveway in 20 minutes. More

by pjkrall

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 20, 2024 -

Martin Chevrolet responded

We're really sorry to hear about your experience with us and apologize for any inconvenience caused. We strive to provide efficient service, but it seems we fell short this time. We would be grateful for another opportunity to make it right. Please give us a call at (815) 459-4000, and we'll work together to find a solution. Thank you, and we hope you have a wonderful day! - Martin Chevrolet

November 10, 2024

Dealership Rating

Employee Rating

The Martin dealership has always provided us with honest, topnotch ,affordable service. Always,on time and profffesionally done. topnotch ,affordable service. Always,on time and profffesionally done. More

by Morgans5828

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Phil Canty, Dan Hoyland, Tom Bazzoli, Duane Hill, Ralph Stalesky, James Dunn, Blake Hill, Alex Krasner , Paul Baumgartner

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Nov 20, 2024 -

Martin Chevrolet responded

Thanks a bunch for your kind words about Martin Chevrolet! Feel free to get in touch if there's ever anything else we can help with! - Martin Chevrolet

November 08, 2024

Dealership Rating

Employee Rating

As always martin chevy takes care of us with up front prices and great service. prices and great service. More

by vette97

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Paul Baumgartner

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Nov 20, 2024 -

Martin Chevrolet responded

Thank you for the wonderful review! We sure to appreciate it! - Martin Chevrolet

October 29, 2024

Dealership Rating

Employee Rating

Well oiled service department! The staff is always courteous & professional. The waiting area is very comfortable & well supplied with refreshments & computers. The staff is always courteous & professional. The waiting area is very comfortable & well supplied with refreshments & computers. More

by tkc1272

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 05, 2024 -

Martin Chevrolet responded

We're thrilled to hear that you had a great experience with us! Our team works hard to make sure every visit is top-notch, and it's so rewarding to know we hit the mark for you. If there's anything else we can do for you, just let us know! - Martin Chevrolet

October 29, 2024

Dealership Rating

Employee Rating

The dealership was extremely clean - service advisors were professional and efficient. Waiting room was perfect to get work done while I waiting for the work to complete. were professional and efficient. Waiting room was perfect to get work done while I waiting for the work to complete. More

by bzyz212

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky, Blake Hill , Samantha Cordt, Patrick Frazier

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Nov 05, 2024 -

Martin Chevrolet responded

Your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

October 29, 2024

Dealership Rating

Employee Rating

Solid Chevy dealership. Quick and competent service and employees who seem to enjoy their work. Quick and competent service and employees who seem to enjoy their work. More

by lionhound

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 05, 2024 -

Martin Chevrolet responded

Thanks! We appreciate you taking the time to leave us this review and look forward to seeing you again next time! - Martin Chevrolet

October 29, 2024

Dealership Rating

Employee Rating

The staff are Friendly, helpful, accommodating to flexible schedules, and fair pricing for most maintenance services flexible schedules, and fair pricing for most maintenance services More

by ladimeo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ralph Stalesky

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Nov 05, 2024 -

Martin Chevrolet responded

Thank you so much for sharing your experience with us! If there's anything else we can do for you, just give us a call or drop by anytime. We'd love to help! - Martin Chevrolet

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