OC Cardoso

Had an oil change, tire rotation and cabin air filter changed in my Chevy Traverse. Even with a scheduled appointment it took 2 hours and 15 minutes. That’s unacceptable. When I get my other family vehic changed in my Chevy Traverse. Even with a scheduled appointment it took 2 hours and 15 minutes. That’s unacceptable. When I get my other family vehicle serviced for an oil change and tire rotation at Motor Works of Barrington it takes under an hour. Martin Chevy needs to be better. More

by stevechmy Verified Customer Verified Customer

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Forgot to replace the oil change sticker and did not reset the oil life display. Not a biggie. reset the oil life display. Not a biggie. More

by englishfamilyof4 Verified Customer Verified Customer

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Excellent service! My husband and I appreciate the friendly people. The team at Martin Chevrolet is always very helpful and responsive. My husband and I appreciate the friendly people. The team at Martin Chevrolet is always very helpful and responsive. More

by Cbrackett7 Verified Customer Verified Customer

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Advisor never called and kept me informed of what was going on with my vehicle. I called and spoke to him every time to get updated on my repair! Tried paying for service 5 times and problem with bill. going on with my vehicle. I called and spoke to him every time to get updated on my repair! Tried paying for service 5 times and problem with bill. He knew I was out of state and my young daughter would be picking car up and it’s a good thing they had 1280.23 to pay or they would’ve had to wait to get car next day or until my account was unlocked. Advisor said no one could take payment over the phone. Seems like it cases such as mine you should have someone you trust to take payment by phone if you want your money! Don’t know if I’d want my daughter to purchase vehicle from your dealership as things could’ve definitely been better! More

by Jimmountaineer01 Verified Customer Verified Customer

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They did a wonderful job on my service. I love that when you buy a car from martin you get lifetime oil changes!! I love that when you buy a car from martin you get lifetime oil changes!! More

by ERICKMARTIN81 Verified Customer Verified Customer

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Martin Chevy has done a good job and I would recommend them to anyone looking for a new vehicle. them to anyone looking for a new vehicle. More

by jimboerst Verified Customer Verified Customer

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Every time I stop at Martin, even though this time I didn’t have an appointment, the folks at Martin Chevrolet bend over backwards to make sure my Cruz is in tip top condition. didn’t have an appointment, the folks at Martin Chevrolet bend over backwards to make sure my Cruz is in tip top condition. More

by PCARLBER Verified Customer Verified Customer

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My experience this time with Martin Chevrolet was exceptional. I brought in a car that ended up not showing the problem that caused it to be towed to another service provider last week. Martin Techs exceptional. I brought in a car that ended up not showing the problem that caused it to be towed to another service provider last week. Martin Techs tried to replicate the problem but could not. There ended up being NO charge. There actually was no mechanical work done but it was very gracious of Martin Chevrolet to handle things that way More

by Joel Verified Customer Verified Customer

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My Chevy bolt had a check engine light that needed to be turned off in order for me to charge it. The dealership charged me $189 to just turn off the light. They also charge me an extra $10 for rags and lub turned off in order for me to charge it. The dealership charged me $189 to just turn off the light. They also charge me an extra $10 for rags and lubricant in order to reset a computer. This place always charges that $10 fee even if no rags or lubricant are used. More

by rpellison01 Verified Customer Verified Customer

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Customer service in the dealership and the service department is always exceptional. We recommend Martin Chevy to everyone! department is always exceptional. We recommend Martin Chevy to everyone! More

by Bcbirr Verified Customer Verified Customer

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