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Nouri Eldick
Nouri Eldick at Covina Volkswagen
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Nouri Eldick

Sales

Covina Volkswagen

528 S Citrus Ave
Covina, CA 91723

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3.9
7 Reviews
3.9

7 Reviews

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7 Reviews of Nouri Eldick

January 13, 2025

Dealership Rating
Employee Rating

No follow through. Found a list of issues/damages some one identified verified and they were never corrected. Brought it up to the sales person and they said they’ll co More

by GARCIAJONATHAN1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Muniz, Ali Khasdaei

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Jan 16, 2025

Covina Volkswagen responded

Jonathan, we take your concerns seriously and are reviewing your case to understand what went wrong. A member of our team will be reaching out to you shortly to resolve these issues. If there’s any additional information you’d like to provide, please don’t hesitate to contact us directly. Your satisfaction is important to us, and we are committed to making this right. Thank you for bringing this to our attention.

January 10, 2025

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Employee Rating

Patience and offered different ways to get the car. Anoushe was very nice and supportive More

by AMAHERVOG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Khasdaei

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Jan 12, 2025

Covina Volkswagen responded

We at Covina Volkswagen appreciate your kind words about Anoushe! Your feedback is valuable to us. If there's anything else we can do to enhance your experience, please let us know.

January 10, 2025

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Employee Rating

Seems like my car is fixed. Not sure what they did, but it seems like it's fixes More

by DAD2TYAID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Muniz, David Munguia, Manny Montanez, Joshua Martell , Ruben Sandoval

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Jan 12, 2025

Covina Volkswagen responded

Thank you for sharing your recent experience with us. We're glad to hear your car is running smoothly. We'd appreciate the opportunity to discuss the services we provided in more detail. Please message us your contact details so we can connect. Your satisfaction matters to us.

December 31, 2024

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Employee Rating

Great service. I bought two cars from here and have been a customer for 11 years. I always look forward to bringing my car in for service. Everyone is very nice a More

by GRANDAUGHTER3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Martell

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Jan 01, 2025

Covina Volkswagen responded

We're truly grateful for your continuous support over the years at Covina Volkswagen! It's always a pleasure to assist you with your car service needs. We look forward to continuing this relationship for many more years to come.

December 19, 2024

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Employee Rating

Nour was absolutely the best! great customer service. Friendly, flexible, professional, and knowledgeable. Would definitely recommend Nour. More

by HUNTERBRIAN308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Munguia

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Dec 20, 2024

Covina Volkswagen responded

Brian, we appreciate your positive feedback about your experience with Nour at Covina Volkswagen. Your recommendation means a lot to us and we hope to see you again soon!

November 13, 2024

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Employee Rating

Front tires were extremely low, and sensors weren't on , not sure car was properly inspected, also was told i had to purchase warranty for deal to go through More

by alberticus20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Muniz, David Munguia, Ali Khasdaei

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Nov 26, 2024

Covina Volkswagen responded

Hello Albert, thank you for sharing your review. At Covina Volkswagen, we pride ourselves on delivering exceptional service. Your feedback has been shared with our team to ensure any concerns are addressed promptly. If there’s anything specific you’d like to discuss further or a way we can make this right, please don’t hesitate to reach out. We value your business and look forward to the opportunity to exceed your expectations in the future.

October 30, 2024

Dealership Rating
Employee Rating

Fast, friendly service. See you in the future for all needs. Vw cars are the best. More

by EARLWDENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2024

Covina Volkswagen responded

Hi there! Thank you so much for the 5-star review of Covina Volkswagen. It's great to hear we could provide fast and friendly service for you. Thanks for choosing Covina Volkswagen, we hope to see you again sometime soon!

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