Norvell Todd

When I brought my vehicle in for my first free maintenance, I was in SHOCK and still! That I was deceive by u your sales consultant Ryan Clark (whom is no longer with you) that I was buying a NEW maintenance, I was in SHOCK and still! That I was deceive by u your sales consultant Ryan Clark (whom is no longer with you) that I was buying a NEW vehicle in which I have the bill of sales which is mark NEW to find out in fact that it was a used vehicle! It had 190 miles on the odometer, I was told it was a dealer trade from PA in which it is, your GM was very helpful he was not there at time of purchase but he took care of my vehicle maintenance. Just at a lose for words how I was deceive and cheated my Crestmont you have some illegal business practices to sell a vechile! More

by morabitolarry Verified Customer Verified Customer

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Dealership was very clean, friendly atmosphere, and the employees seemed very nice they seem to have a lot of vehicles, and if they didn’t have a vehicle that you wanted, they would make sure they would ge employees seemed very nice they seem to have a lot of vehicles, and if they didn’t have a vehicle that you wanted, they would make sure they would get it for you More

by eliotgelb Verified Customer Verified Customer

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It’s been over ten days now that I told them about the problems. They are giving me the silent treatment! I’m gonna let my bank know tomorrow. I also filed a complaint with the State Attorney Generals off problems. They are giving me the silent treatment! I’m gonna let my bank know tomorrow. I also filed a complaint with the State Attorney Generals office.! Even called Crestmont Cadillac where the ow er of both dealerships can be found. Even Mr. Alex Park is playing not contact with us. I’d even think twice before I went to any of their dealerships! More

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Crestmont served us efficiently without overselling us beyond our budget. Our salesman, Joe Yun, was able to narrow our selection quickly and accurately. beyond our budget. Our salesman, Joe Yun, was able to narrow our selection quickly and accurately. More

by phschue Verified Customer Verified Customer

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Norvell was very helpful, honest and not pushy. Good Christian that sells cars honestly. The dealership that he manages the same way, is awesome. Nate Hull was our salesman and he fits the same hon Good Christian that sells cars honestly. The dealership that he manages the same way, is awesome. Nate Hull was our salesman and he fits the same honest mold. More

by martin_joni Verified Customer Verified Customer

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Reneged on agreed price, made error in vehicle specified when quoting the price as offered. when quoting the price as offered. More

by equskas Verified Customer Verified Customer

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Joe was wonderful. He welcomed me right away and made me feel as part of the Genesis family. Also big shout out to Nancy who also went above and beyond. Can’t say enoug He welcomed me right away and made me feel as part of the Genesis family. Also big shout out to Nancy who also went above and beyond. Can’t say enough about my experience buying the new car. More

by jamcgraw13 Verified Customer Verified Customer

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A great experience from start to finish. Ron was fantastic. Professional, respectful, and very transparent. Cannot recommend highly enough. Ron was fantastic. Professional, respectful, and very transparent. Cannot recommend highly enough. More

by mtj747 Verified Customer Verified Customer

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Norvell was focused on getting me the best deal possible, which means alot . Justin was very helpful and attentive. They made the process easy and enjoyable and it is much appreciated! which means alot . Justin was very helpful and attentive. They made the process easy and enjoyable and it is much appreciated! More

by andrevaughn2 Verified Customer Verified Customer

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Very easy and welcoming experience. The staff were all very helpful and eager to help out! The staff were all very helpful and eager to help out! More

by Carguy123 Verified Customer Verified Customer

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