Norman Johnston

I didn’t know Mr. Norman Johnston before I came into Naples Acura to buy my third Acura. Norm was pleasant patient knowledgeable, and made this an easy experience for Norman Johnston before I came into Naples Acura to buy my third Acura. Norm was pleasant patient knowledgeable, and made this an easy experience for me. I’m pleased not only with the sales but also the service dept. This is why I keep returning to Naples Acura. More

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Naples Acura was great to work with. Norm Johnston was very accommodating and knowledgeable. Appreciate his help! Norm Johnston was very accommodating and knowledgeable. Appreciate his help! More

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Excellent service from dealership. Norman in sales was great help in purchase decision. Will return again Norman in sales was great help in purchase decision. Will return again More

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This is our sixth car from this dealership, Norm Johnston was a pleasure to work with. was a pleasure to work with. More

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Naples Acura makes purchasing a car enjoyable. This is our fourth car from Naples Acura. This is our fourth car from Naples Acura. More

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We purchased our second MDX from Norm and Naples Acura. Dealing with Norm and Zack (Sales manager) was a pleasure and very easy transaction, especially living 3 hours away. Every concern was addressed and Dealing with Norm and Zack (Sales manager) was a pleasure and very easy transaction, especially living 3 hours away. Every concern was addressed and the transaction was without worry. I will not hesitate to do business with them again. More

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When we initially arrived another member of the sales team started to help us, but he had an upcoming appointment so he had Norm help us. They were both great to deal with - Norm took his time explaining team started to help us, but he had an upcoming appointment so he had Norm help us. They were both great to deal with - Norm took his time explaining all of the options we had. Even though the car we wanted wasn’t currently on the lot it was ordered and we picked it up the following week. This is our first MDX and Norm was great showing us the trunk configuration and every button in the car .. even how to program the garage door! Top notch service from sales, to finance and the extra parts we ordered. We also loved swapping pet photos!! Highly recommend Naples Acura and Norm! More

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Norm Johnson has provided me excellent service twice. First, in 2021 when I purchased a new Acura MDX, and now in 2025 when I traded in that vehicle for a new MDX. Also, both Norm and Service Mgr. Larry First, in 2021 when I purchased a new Acura MDX, and now in 2025 when I traded in that vehicle for a new MDX. Also, both Norm and Service Mgr. Larry Surman spent a considerable amount of their time helping me with a SiriusXM download issue on my new MDX. More

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Norm was very knowledgeable and extremely helpful when purchasing our new car. Plus I love the customer service dept at Acura purchasing our new car. Plus I love the customer service dept at Acura More

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We recently purchased an MDX at Naples Acura. Norm Johnston was instrumental in walking us around, answering all our questions, providing guidance on the differences between the different models Norm Johnston was instrumental in walking us around, answering all our questions, providing guidance on the differences between the different models and taking us on a test drive. We were walk ins and didn’t have an appointment, but Norm took time with us and we walked out with a new MDX. On our return to pick up the vehicle he was not available but made arrangements to be sure we were taken care of and pick up of the vehicle was seamless and easy. Great customer service, no pressure guidance and a pleasure purchase. More

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