Norman Johnston
Norman Johnston at Naples Acura

Norman Johnston | Page 72

Certified Sales Consultant

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

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5.0
763 Reviews
5.0

763 Reviews

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763 Reviews of Norman Johnston

March 31, 2015

Dealership Rating

2nd time with buying with Norm always a pleasure 2nd car could not find a nicer or better sales person. Norm is great , stick with Norm. Dealership is great , however i will reserve my comments on de More

by gcrrich10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2015

Naples Acura responded

gcrrich, Thank you for taking the time to share your experience. I would agree Norm is great and is huge asset to our dealership. He does not like to brag however he was just presented with an award from Acura as being one of the Top Twelve performers in the county for customer satisfaction. On a separate note I would like the opportunity to discuss with you, your dealings with my sales manager. Not only do we like receiving compliments, but we look for areas where we can improve. Please feel free to call me direct at 239-643-6166 or email rlevy@naplesacura.com. We appreciate your business and I look forward to hearing from you. Best Regards, Ross Levy General Manager Naples Acura

March 25, 2015

Dealership Rating

An excellent experience all round Starting with Norm and including Erica, and of course Ross Levy this was a professional as you can get. Not a bit of hassle about anything. I feel ver More

by ellice capt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Chris Bargnesi, Carolyn Jones

Apr 07, 2015

Naples Acura responded

ellice capt, Thank you for taking the time to share your experience. I appreciate your kind words and thank you for your continued support. We look forward to seeing you on Wednesday's for your free car washes. Best Regard, Ross Levy General Manager Naples Acura

March 02, 2015

Dealership Rating

An Exceptional Experience! Norman Johnston provided exceptional service again as this was my second lease with Naples Acura. I LOVE my TLX and will remain a loyal customer to N More

by Diane P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy

Mar 13, 2015

Naples Acura responded

Diane P, Thank you for taking the time to share your experience. I personally had the pleasure of working with you on both occasions. It's great to hear you love the TLX; Acura hit a home run with this new car. We appreciate your loyalty to the dealership and look forward to being here for you in the future. Best Regards, Ross Levy General Manger Naples Acura

February 18, 2015

Dealership Rating

Outstanding dealer, should be the template for all dealers. We purchased a new MDX Acura from Naples Acura with Norm Johnston as the sale representative, The whole transaction was almost seamless as it was dif More

by Joe H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Steve shelton

Feb 25, 2015

Naples Acura responded

Joe H, Thank you for taking the time to share your experience. I am happy to hear we were able to accommodate you and get you the exact vehicle you were looking for. We appreciate you being patient during the building process and glade It all worked out. I will be sure to pass along you kind words to the service department as well. Thank you for your business and welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

Feb 25, 2015

Naples Acura responded

Joe H, Thank you for taking the time to share your experience. I am happy to hear we were able to accommodate you and get you the exact vehicle you were looking for. We appreciate you being patient during the building process and glade It all worked out. I will be sure to pass along you kind words to the service department as well. Thank you for your business and welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

February 16, 2015

Dealership Rating

Shop at Naples Acura for a great vehicle! Norm Johnston at Naples Acura was very helpful finding the best car to suit me. Providing prompt information regarding my trade-ins, working with me More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2015

Naples Acura responded

Kathy, Thank you for taking the time to share your experience. It’s always nice to hear when our vehicles exceed our customer’s expectation. I can assure you that your first service visit will go just as well as your buying experience. Please make sure you are stopping by on Wednesdays for our complimentary car washes. Thank you for your business and welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

February 13, 2015

Dealership Rating

Outstanding Personel We purchased a low mileage 2012 TSX in Nov at a fair price. The sales staff was a pleasure to work with and were very helpful. Norman came in on his d More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Eisenberg

Feb 18, 2015

Naples Acura responded

Roger, Thank you for taking the time to share your experience. I am happy to hear Norm accommodated you on his day off; he always put the customer first. We appreciate your business and welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

February 13, 2015

Dealership Rating

Excellent Dealer As I have said to numerous of my friends, I would go back to Naples Acura in an instant. Very well organized, thorough and a pleasure to work with. More

by edbuellhse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2015

Naples Acura responded

edbuellhse, Thank you for taking the time to share your experience. It's always great to hear we do not fall into the stereotypical car dealership category. I am glad you are enjoying the new vehicle and always feel free to stop by with any questions you may have. We appreciate your business and welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

February 11, 2015

Dealership Rating

New 2015 TLX I recently purchased a 2015 TLX from Naples Acura. Back in 2007 I bought my Acura TL across the alley due to a much better deal. This time, however, N More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Chris Bargnesi, Shane Duhaime, Steve shelton

Feb 16, 2015

Naples Acura responded

Bob, Thank you for taking the time to share you experience. It’s great to hear we were able to keep your business local. Our goal is to build long lasting relationships and assist you with all your auto needs. The TLX is an amazing vehicle; I hope you are enjoying all the new technology it has to offer. We appreciate your loyalty to the dealership and look forward to seeing you around. Best Regards, Ross Levy General Manager Naples Acura

February 10, 2015

Dealership Rating

Really wonderful experience This dealership is a pleasure to deal with. If you normally do not want to think about going into a dealer to look at cars they will change your mind. More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2015

Naples Acura responded

Janice, Thank you for taking the time to share your experience. It's always refreshing to hear that we are not only doing a great job at the time sale but after the fact as well. Service is huge part of business and I am thrilled to hear your positive feedback. We appreciate your loyalty to the brand as well as our dealership. Thank you for your business. Best Regards, Ross Levy General Manager Naples Acura

February 10, 2015

Dealership Rating

Pleasant experience After dealing with a high pressure salesman at another place in town, I found Normal Johnston's manner to be very refreshing. He was knowledgeable, h More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2015

Naples Acura responded

Julie, Thank you for taking the time to share your experience. Norm has a special way of making customers feel at ease and comfortable with whole car shopping process. Don't be a stranger, please stop by on Wednesday's and get a free car wash. We appreciate your business and welcome to the Naples Acura family. Best Regards, Ross Levy General Manger Naples Acura

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