Norma Montalvo

A LEGIT AWESOME DEALERSHIP! ! FOX VALLEY HONDA DOES THEIR BEST TO WORK A DEALL WITH YOU.. Jonathan Mueller AND THE WHOLE TEAM MADE THE WHOLE PROCESS FEEL AT HOME. I TOTALLY RECOM ! FOX VALLEY HONDA DOES THEIR BEST TO WORK A DEALL WITH YOU.. Jonathan Mueller AND THE WHOLE TEAM MADE THE WHOLE PROCESS FEEL AT HOME. I TOTALLY RECOMMEND THIS SPOT 💯👍👍... Abraham H. More

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I came in looking for someone specific and she was on vacation so I worked with Norma instead because of a friend's reference and she was a delight! I was very happy with how she helped me throughout the vacation so I worked with Norma instead because of a friend's reference and she was a delight! I was very happy with how she helped me throughout the entire process. Even on a busy Saturday when she had to balance 2 customers (because I specifically wanted to work with someone I trusted), she made me feel well taken care of. More

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Norma and Mekenna were amazing help today with my new car! They gave great service and were such a great help thru out the whole process. Valley Honda never seems to disappoint at all! The best great cus car! They gave great service and were such a great help thru out the whole process. Valley Honda never seems to disappoint at all! The best great customer service dealership I ever been too! More

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This dealership is phenomenal! They really went above and beyond to earn our business. After struggling with four other dealers, we came in with low hopes of finding something that They really went above and beyond to earn our business. After struggling with four other dealers, we came in with low hopes of finding something that worked for us. Norma was incredible when we arrived; she made us feel like more than just customers. We fell in love with a car, and they really tried to make it work for our situation. Given how tough things were for us, we knew it would take a miracle to get approved. But they did it! They got us approved for a car we love. There was a cosmetic issue we missed, but the dealer pointed it out and is fixing it at no cost. Plus, Norma went the extra mile and got us floor mats for the inconvenience. I can’t praise her enough! After a terrible experience at the Honda in Dekalb/Sycamore, I was hesitant to try another Honda dealer, but I’m so glad we chose Valley Honda for this purchase. We’ll definitely keep coming back and refer our friends. Thank you, Norma and Valley Honda! More

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Megha was extremely helpful starting first exchange on pricing all the way up to completing final transactions. She helped coordinate things with her colleague Norma during her non- availability & made su pricing all the way up to completing final transactions. She helped coordinate things with her colleague Norma during her non- availability & made sure that great customer service is offered. More

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Nice set up, very cooperative sales & service people. Very helping attitude. Answered all open questions very calmly. Very helping attitude. Answered all open questions very calmly. More

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I worked with Lance for the second year in a row and with Norma and they were both awesome! 10/10 recommend! Norma and they were both awesome! 10/10 recommend! More

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Valley Honda is the best experience I’ve ever had when buying a car. Everyone was nice and never pushy. The dealership is clean and spacious. I highly recommend working with Norma Montalvo when looking fo buying a car. Everyone was nice and never pushy. The dealership is clean and spacious. I highly recommend working with Norma Montalvo when looking for your next car. More

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Norma was a great help for me. From the beginning she understood that the whole process of buying a new car alone is very stressful for me ( I am a widow). She was very attentive, From the beginning she understood that the whole process of buying a new car alone is very stressful for me ( I am a widow). She was very attentive, patient and knowledgeable. The whole experience was satisfying! I would definitely recommend her to family and friends. More

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I recently had the pleasure of working with Norma Montalvo at Valley Honda, and the entire experience, from our first phone call to finalizing everything in person, was exceptional! Norma took the ti Montalvo at Valley Honda, and the entire experience, from our first phone call to finalizing everything in person, was exceptional! Norma took the time to listen carefully to what I was looking for in a car during our initial phone conversations. She provided thoughtful, well-informed recommendations that aligned perfectly with my needs and budget, and I could tell right away that she genuinely cared about helping me make the best decision. Norma’s honesty, knowledge, and transparency shone through every conversation. She answered all my questions with patience and clarity, making sure I had all the details I needed to feel confident. When it came time to meet on the lot, she had everything prepared and went over each detail one last time, ensuring I was completely comfortable and satisfied before finalizing the purchase. Her professionalism and caring nature made the entire car-buying process a breeze. Norma even took the extra time after the sale to go over the car’s features and made sure I felt fully at ease behind the wheel. I highly recommend Norma to anyone looking for a smooth, enjoyable, and trustworthy car-buying experience. Valley Honda is incredibly fortunate to have such a dedicated, honest, and caring consultant on their team! More

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