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Noreen Ianniello
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Noreen Ianniello
Service Call Center
Lake Norman Chrysler Dodge Jeep Ram
20700 Torrence Chapel Rd
Cornelius, NC 28031
39 Reviews
39 Reviews
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39 Reviews of Noreen Ianniello
February 02, 2024
Clean, responsive, and caring. The staff was helpful and descriptive in explaining the process. The charges for services were reasonable. The staff was helpful and descriptive in explaining the process. The charges for services were reasonable. More
by angela.richard5
Other Employees Tagged: Donna Mauney, Chuck Conner, Michelle Dellorso, Jacob Preston, Dan Gordon, Christa Cook, Robert Christman, Sal Curatolo, Nick Guidi
November 15, 2023
Service was done to my expectations and people were courteous and well trained! I will be back when the need arises! Thank you Nick courteous and well trained! I will be back when the need arises! Thank you Nick More
by royalwulff1
Verified CustomerOther Employees Tagged: Lisa Stone, Nick Guidi
November 04, 2023
I was able to make an appointment promptly and with ease. Chuck is always very welcoming and responsive. I had an oil change and tire rotation. They also double checked my tire tread depth. So far three ti Chuck is always very welcoming and responsive. I had an oil change and tire rotation. They also double checked my tire tread depth. So far three tires measured 4/32 and one was 3/32 so I have a little longer before receiving the $600 tire incentive. The technician ventured to look at filters as well and did not replace my glove box correctly. I’m happy they checked. I just wish they would have taken the time to properly reinstall things so I did not have to go behind them to correct it. Overall, a smooth, positive experience. More
by MEKIELLASAN
Other Employees Tagged: Chuck Conner
October 22, 2023
Have been waiting on a part for this repair for several months. Was contacted by the service/parts center that I could now schedule my service as the part arrived. Left my truck at the service center and h months. Was contacted by the service/parts center that I could now schedule my service as the part arrived. Left my truck at the service center and had to Uber home because no loaner vehicles were available. A few hours later I received a call that the part needed in fact was not there and it would several more months (its exhaust manifold bolts). More
by BDBARBEE
October 08, 2023
I took my jeep in for an oil change and tire rotation. I was told my oil plug was stripped - LKN jeep changed the oil last time. ( meaning they stripped it) Now every tire sensor is showing red. - I was told my oil plug was stripped - LKN jeep changed the oil last time. ( meaning they stripped it) Now every tire sensor is showing red. - More
by sfleming116
October 06, 2023
Good service, good customer service, very clean dealership. Very knowledgeable, great communication. Great job teamwork dealership. Very knowledgeable, great communication. Great job teamwork More
by mbndon
Other Employees Tagged: Donna Mauney, Chuck Conner, Michelle Dellorso, Jacob Preston, Dan Gordon, Christa Cook, Robert Christman, Sal Curatolo, Nick Guidi
October 03, 2023
Pleasant, diligent, attentive, organized, clear, and many other positive descriptions for this facility and staff. The one negative was that there is NO snacks offered other positive descriptions for this facility and staff. The one negative was that there is NO snacks offered More
by Joshargus18
Other Employees Tagged: Chuck Conner, Lisa Stone, Michelle Dellorso, Jacob Preston, Jason White, Robert Christman, Sal Curatolo, Nick Guidi
September 29, 2023
Kelley was very helpful, kind, and knowledgeable! She was upfront and honest when discussing my concerns. She was upfront and honest when discussing my concerns. More
by amandamcrawford96
Other Employees Tagged: Donna Mauney, Chuck Conner, Michelle Dellorso, Jacob Preston, Dan Gordon, Christa Cook, Robert Christman, Sal Curatolo, Nick Guidi
September 22, 2023
Lake Norman JEEP are always professional and courteous. They are always on time with our service when ever we take our JEEP to them. They are always on time with our service when ever we take our JEEP to them. More
by ed54
Other Employees Tagged: Donna Mauney, Lisa Stone, Michelle Dellorso, Jacob Preston, Dan Gordon, Jason White, Dane Sonnenberg, Sal Curatolo, Nick Guidi
September 16, 2023
I had a new girl Cindy this time and she was Great! Great Communication and all. She asked for all details and was very great to work with so these comments to not reflect on her. But on the servic Great Communication and all. She asked for all details and was very great to work with so these comments to not reflect on her. But on the service of my vehicle I am Very disappointed. I bought this truck brand new At this location, I have had many issues. It was in the shop back and forth. They came correct for the most part until the warranty expired. I have recalls that were send to me from Chrysler ( i have the paper work) and they have not warrantied not one part. It has been diagnosed with the electronic throttle control problems many times that have me left me and my family on the side of the road and I was told it was the air filter. There are codes that are reflected back to the recalls but were deleted as they said they were not the issue. (xx) because I have the codes!!! It Definitely was not an air filter. Unfortunately I understand the reason is because there is no money in the recalls. , In fact they wanted me to spend 5K on things they addressed but that was not even part of the issue. I just wish they would stand behind the recalls and come correct so I do not break down again. I love my dodge but this place has gone down hill since I bought it here. More
by ty.kouris
Other Employees Tagged: Cindy 5 Stars, Great communication!
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