Norbert Sobotko
Norbert Sobotko at Napleton's Aston Martin Downers Grove
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Norbert Sobotko

Product Specialist

Napleton's Aston Martin Downers Grove

217 Ogden Ave
Downers Grove, IL 60515

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30 Reviews

Passionate about my customers and their buying experience.

Specialties & Trainings

Edmunds Price Promise Certified

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30 Reviews

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30 Reviews of Norbert Sobotko

July 03, 2024

Dealership Rating
Employee Rating

HORRIBLE! !!!!!!!!!!!!! BOUGHT A $220K CAR AND TOOK IT IN FOR ITS FIRST SERVICE. THEY WANTED $1700 FOR AN OIL CHANGE AND FLUIDS... PLUS, THE PASSENGER FRONT More

by BARSAMIAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Perry Galecki , REBECCA HILLYARD

Jul 04, 2024

Napleton's Aston Martin Downers Grove responded

Hello, thank you for sharing your concerns. We are sorry to hear that you feel this way about our pricing. Our pricing strategy reflects the quality of our vehicles and the services we provide. We strive to remain competitive in the market and offer the best value to our customers. Please contact me at 630-382-0339 or email ER@napleton.com so I can discuss your experience further and work towards a satisfactory resolution. Kind regards, Eduardo Rodriguez National CX Director

July 10, 2023

Dealership Rating
Employee Rating

Awesome people ! !! big thanks to Connor , Perry Galecki, Margaret,Norbert. purchased dbx 707, amazing powerful car !!! More

by Diyorj1772
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2023

Napleton's Aston Martin Downers Grove responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's Aston Martin of Downers Grove. Please don't hesitate to reach out if there's anything additional we can do for you.

May 15, 2023

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Employee Rating

Agnes is by far the BEST salesperson I have ever worked with. I enjoyed my experience so much that I bought a 2nd Maserati from her. My next purchase will absolutely be with Agnes again. Thank you for a More

by paulaiello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Margaret Puzanowska, Agnes Romanowska, Michael Geyer , Tawny Gray, Alex Guo, Sam Rahim

March 10, 2023

Dealership Rating
Employee Rating

Ramone, Nate, Connor and Margaret were fantastic. I would highly recommend using this team again. More

by Pcrule44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Margaret Puzanowska, Agnes Romanowska, Michael Geyer , Tawny Gray, Alex Guo, Sam Rahim

Mar 12, 2023

Napleton's Aston Martin Downers Grove responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

June 04, 2022

Dealership Rating
Employee Rating

Great place! Great selection of cars! GREAT people! Margaret and Conor made the experience great and quick! 2 cars within a few weeks. More

by John M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Perry Galecki, Margaret Puzanowska , Omar Colon

Jun 06, 2022

Napleton's Aston Martin Downers Grove responded

Hi John, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 07, 2022

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Employee Rating

Mr Steven was one of the professional sales person I have ever met awesome experience the customer satisfaction was on peak highly recommended More

by Zaman ali
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Margaret Puzanowska, Agnes Romanowska , Aimee Godinez, Uriel Gonzalez, Jackson Jolicoeur, Steven Miller, Daniel Palmer, Sam Rahim, Daniel Tucker

April 06, 2022

Dealership Rating
Employee Rating

I just took delivery of my Aston Martin Vantage today. The salesperson, Norbert Sobotko, was very responsive to my numerous inquiries and was very knowledgeable about the car. Norbert is a real asset t More

by Cindy G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Napleton's Aston Martin Downers Grove responded

Hi Cindy, thank you for your kind review; we are happy to pass along your comments to Norbert here at Napleton's Aston Martin of Downers Grove! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 07, 2021

Dealership Rating
Employee Rating

The people are genuinely nice and the service is great!!! I have purchased two cars from that particular dealership. More

by Deniseswanigan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Perry Galecki , Steven Miller, Sam Rahim, Daniel Tucker, Sebastian Wrobel, Tawny Gray and Alex

Oct 08, 2021

Napleton's Aston Martin Downers Grove responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

October 04, 2021

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Employee Rating

I rarely leave reviews but the gu I was working with was so xxxx impressive! Top notch service! More

by Chris.muscatello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2021

Napleton's Aston Martin Downers Grove responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

June 16, 2021

Dealership Rating
Employee Rating

First automotive purchase here after using the service department for many years, and will definitely go back. Margaret, Norbert, and Matt were all great- very professional, friendly, accommodating and ef More

by Hulagirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Margaret Puzanowska , Matt McNichol

Jun 18, 2021

Napleton's Aston Martin Downers Grove responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you for choosing Napleton's Aston Martin of Downers Grove and we hope to see you again! Safe travels!

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