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Noah Matson
Noah Matson at Russ Darrow Metro Mazda

Noah Matson

Finance Manager

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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3.7
26 Reviews
3.7

26 Reviews

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26 Reviews of Noah Matson

July 31, 2025

Dealership Rating
Employee Rating

I hope they go out of business. Completely disorganized. No clue what was going on. They drew out the process all day because of their disorganization. More

by Not sharing
Recommend Dealer
No

Other Employees Tagged: Jalen Moore, Justin Pues, Shane Bode , They bounced me around like crazy... No idea who anyone is except for the sleezy Noah in finance.

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July 23, 2025

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Employee Rating

I had a great buying experience at Russ Darrow Metro Mall. I believe I got a very fair deal and loved working with Chris, my sales consultant. More

by DAVEHANLEY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Pues , Chris was my sales consultant 5 stars

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Jul 23, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

July 23, 2025

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Employee Rating

Horrible place to get a vehicle. They will sell you a lemon and say it’s your fault. They will not take accountability and you will never hear from Mr. Moore the manager nor their co More

by Copeland62.ac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jalen Moore, Justin Pues, Milad Masoodi

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Jul 26, 2025

Russ Darrow Metro Mazda responded

We thank you for taking the time to leave your review. We understand your frustration and do apologize for the lack of communication that occurred. We would be more than happy to assist you. Please reach out to me at your convenience. Jalen Moore jalen.moore@russdarrow.com

June 18, 2025

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Employee Rating

Horrible horrible customer service! Had the worst experience in my life! I will never ever buy another car from Russ Darrow! More

by J0J0132384
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bruce Carrick, Milad Masoodi , Yahir is horrible

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Jun 21, 2025

Russ Darrow Metro Mazda responded

JoJo, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jalen Moore jalen.moore@russdarrow.com

June 15, 2025

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Employee Rating

All the attention was excellent and all my doubts were resolved by the agent. All the people were nice with me. More

by Laura De La Grana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yahir

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Jun 15, 2025

Russ Darrow Metro Mazda responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

June 15, 2025

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Employee Rating

Financing dept lies, over charges, adds products to your loan without consent. Predatory business practices against women. Do not trust ANYTHING unless your paperwork is printed and reviewed in full. Noah a More

by AK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alejandro Noyola, Tim Scott , Karrar Musa

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Jun 18, 2025

Russ Darrow Metro Mazda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jalen Moore jalen.moore@russdarrow.com

June 02, 2025

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Employee Rating

Great service staff! They listened to our concerns and made us feel welcome and appreciated. More

by Diane G.
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Kirsten Jones, Nick Mudd, Miguel Mazaba, Elmedin Smajic

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Jun 02, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

May 30, 2025

Dealership Rating
Employee Rating

Excellent customer service. Tim Scott, the finance team, and manager, Musa, went the extra mile to ensure I got the best deal possible. Highly recommend. More

by caprah16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Scott , Karrar Musa

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May 30, 2025

Russ Darrow Metro Mazda responded

Thanks for your feedback on your recent visit to Russ Darrow Metro Mazda. It's great to hear that we were able to assist you and that you had such a positive experience. Jalen Moore jalen.moore@russdarrow.com

May 23, 2025

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Employee Rating

Helpful team with excellent customer service and support. They answered my questions and explained the benefits offered for my car lease. More

by NNGUYEN9821
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stanley Moore, Tim Scott , Adrian Hryniewicki

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May 24, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

May 01, 2025

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Employee Rating

Adrian was fantastic! !!!! He made us feel at ease. Also, we were surprised that we were able to have our new vehicle the same day. More

by ARTOID
Recommend Dealer
Yes

Other Employees Tagged: Adrian Hryniewicki

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May 02, 2025

Russ Darrow Metro Mazda responded

Here at Russ Darrow Metro Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jalen Moore jalen.moore@russdarrow.com

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