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Noah Matson
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9 Reviews
9 Reviews
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9 Reviews of Noah Matson
February 17, 2025
Worst car buying experience I’ve ever had! Waited 5 1/2 hours, signed paperwork, and almost 4 weeks later still don’t have my car. No response from manager or finance person about the fact tha Waited 5 1/2 hours, signed paperwork, and almost 4 weeks later still don’t have my car. No response from manager or finance person about the fact that I signed a document saying an inspection had been done and that the car was fine. Apparently, there is a part that is broken and so the car is still in service. The car still has not been delivered and now I’m told it could be June. I cannot believe that there is no part at any Mazda in the United States that would fix the car. And I would never have signed paperwork if I would’ve known that I was not going to get my car that night. Very disappointed. My first time going to Russ Darrell, usually go to Hall Mazda in Brookfield, and probably would go back if I could. I have emailed Noah repeatedly and received no phone call or email response. More
by PEGGYRODRIGUEZ2000
Verified CustomerOther Employees Tagged: Alejandro Noyola, Gwen Moore
February 12, 2025
Bruce and this dealership has always helped me schedule a service appointment on short notice, and has always been able to squeeze me in. I have always had great interactions with Bruce and the rest of the s service appointment on short notice, and has always been able to squeeze me in. I have always had great interactions with Bruce and the rest of the staff. I am appreciative of their service and friendliness. More
by ASHLEYMAHNKE04
Other Employees Tagged: Bruce Carrick, Kevin Cameron
January 21, 2025
Great car buying experience. Robyn was hands down the best sales rep we’ve had. She was able to get me in the CX-7 we were looking for with lower payment than expected. I HIGHLY Robyn was hands down the best sales rep we’ve had. She was able to get me in the CX-7 we were looking for with lower payment than expected. I HIGHLY recommend. More
by BUCKFEVER151
Other Employees Tagged: Jalen Moore, Robyn ODonnell, Stanley Moore , Ivan Lawler
January 21, 2025
I love love the Mazda SUV! I feel like I’m driving a 100,000 dollar luxury brand SUV. Everyone that helped me of course was just 5 stars! Robyn being the ring leader of course I feel like I’m driving a 100,000 dollar luxury brand SUV. Everyone that helped me of course was just 5 stars! Robyn being the ring leader of course gets the crown for the most helpful . Thank you everyone we will be back! More
by Hpy4Me
Other Employees Tagged: Jalen Moore, Robyn ODonnell, Stanley Moore, Alejandro Noyola, Gwen Moore, Justin Pues , HAISE COLLAZO, Ivan Lawler, Payton Moore
January 21, 2025
It’s clean I love the cars in the showroom. Greeter has a nice smile. Greeter has a nice smile. More
by WELLNESSHELP
Other Employees Tagged: Bruce Carrick, Janea Anthony
January 21, 2025
Highly recommend Russ Darrow Metro Mazda to put you in a new ride and amazing service department! new ride and amazing service department! More
by Barbosamarissa01
Other Employees Tagged: Bruce Carrick, Jalen Moore, Stanley Moore, Kevin Cameron, Kirsten Jones, Nick Mudd, Zoe DeRose , HAISE COLLAZO, Ivan Lawler
January 21, 2025
When I was looking at the car I received constant texts, emails and calls. However after we purchased it and were having it serviced only days later communication was almost non-existent. Also they had the emails and calls. However after we purchased it and were having it serviced only days later communication was almost non-existent. Also they had the car for 8 days, which was 2 days longer than we had requested More
by Squinette
January 18, 2025
Sales associate said car had remote start , when I got key and looked in keys there was no remote start. When I confronted manager about it he said he can't do nothing because is not in writing . Sales as key and looked in keys there was no remote start. When I confronted manager about it he said he can't do nothing because is not in writing . Sales associate as well lied to me about oil change saying ot was 6 for 450 . Ended up being 3 for that money. Overall worst experience I ever had. On top of that Sales associate brought me to department to watche supervisor argue over who fault is misquoted labor. Again worst possible experience. Manager pretty much told me he can't accommodate nothing because he will lose money? More
by DUSAN
Other Employees Tagged: Gwen Moore, Janea Anthony, Justin Pues
January 16, 2025
Bad dealer and bad experience Also bad reply. Very not recommended. please do not choose Very not recommended. please do not choose More
by YLU1024
Other Employees Tagged: Bruce Carrick
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