Noah Matson
Noah Matson at Russ Darrow Metro Mazda

Noah Matson

Finance Manager

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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3.9
20 Reviews
3.9

20 Reviews

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20 Reviews of Noah Matson

May 30, 2025

Dealership Rating
Employee Rating

Excellent customer service. Tim Scott, the finance team, and manager, Musa, went the extra mile to ensure I got the best deal possible. Highly recommend. More

by caprah16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Scott, Karrar Musa

May 30, 2025

Russ Darrow Metro Mazda responded

Thanks for your feedback on your recent visit to Russ Darrow Metro Mazda. It's great to hear that we were able to assist you and that you had such a positive experience. Jalen Moore jalen.moore@russdarrow.com

May 23, 2025

Dealership Rating
Employee Rating

Helpful team with excellent customer service and support. They answered my questions and explained the benefits offered for my car lease. More

by NNGUYEN9821
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

May 01, 2025

Dealership Rating
Employee Rating

Adrian was fantastic! !!!! He made us feel at ease. Also, we were surprised that we were able to have our new vehicle the same day. More

by ARTOID
Recommend Dealer
Yes

Other Employees Tagged: Adrian Hryniewicki

May 02, 2025

Russ Darrow Metro Mazda responded

Here at Russ Darrow Metro Mazda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jalen Moore jalen.moore@russdarrow.com

April 25, 2025

Dealership Rating
Employee Rating

They did everything they could to help me and I appreciate them a lot. They made sure I left happy and satisfied! More

by Kayla McPike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

April 12, 2025

Dealership Rating
Employee Rating

Great customer service. Janae is amazing and very helpful. She was so sweet and helpful even though i told her i wasn't going to be purchasing anything now. She continue to More

by AMBELL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd , Janae Anthony

Apr 13, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

April 11, 2025

Dealership Rating
Employee Rating

Not so good buying experience. Sales manager made me feel bad for requesting somebody that speaks Spanish. Although sales manager did work with me, during the negotiation process, More

by Omar Hernandez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 14, 2025

Russ Darrow Metro Mazda responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Omar. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Jalen Moore jalen.moore@russdarrow.com

April 01, 2025

Dealership Rating
Employee Rating

This is the best dealership I have ever bought a car from! The staff is amazing and always go above and beyond!!! This was second experience here and it was even better than the first!!!! hands down the More

by Betsy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Rod Winklepleck , Jeffrey Bintzler, Gwen Moore

Apr 02, 2025

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

March 18, 2025

Dealership Rating
Employee Rating

Every time I asked to see the window sticker of the car I test drove they dodged and distracted until I forgot again. Early in the day I said I didn’t want the 33k version I wanted the 28k. They pressured me More

by K_HOLLY_12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alejandro Noyola , Chris S and I don’t know the name of the sales manager

Mar 21, 2025

Russ Darrow Metro Mazda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jalen Moore jalen.moore@russdarrow.com

Mar 22, 2025

K_HOLLY_12 responded

I've sent you an email and would be interested in seeing what the possibilities are.

March 14, 2025

Dealership Rating
Employee Rating

Easy to schedule services, courteous staff and typically efficient length of time between arrival and completion! More

by PFSMITH137
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick , Kevin Cameron

Mar 14, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your thoughts on working with Bruce, and our team. We're glad to hear we delivered such a great experience! Jalen Moore jalen.moore@russdarrow.com

March 09, 2025

Dealership Rating
Employee Rating

The sales and finance did not share their numbers until I signed all documents. The dealership is bad More

by Nandakumar.belur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 13, 2025

Russ Darrow Metro Mazda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jalen Moore jalen.moore@russdarrow.com

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