Covert Dodge Jeep Ram Chrysler Bee Cave was a different
experience and I want to thank Sarah Vaughan for helping me in my car search. i would recommended them to anyone in the area looking for a great deal
experience and I want to thank Sarah Vaughan for helping me in my car search. i would recommended them to anyone in the area looking for a great deal. Thank you guys for this great opportunity to be back on the road.
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by HECTOR.GONZALEZ14
Verified Customer
Verified Customer
Dec 02, 2024 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Thank you so much, Hector, for sharing your experience! We’re thrilled to hear that Sarah Vaughan provided exceptional assistance during your car search at Covert CDJR Bee Cave. It’s our goal to make the car-buying process as smooth and enjoyable as possible, and we’re so glad we could help you get back on the road.
Your recommendation means the world to us, and we truly appreciate your trust in our team. If there’s anything more we can do for you, don’t hesitate to reach out. Thank you for choosing Covert CDJR Bee Cave, and happy driving!
Noah, the sales rep, was helpful and reached out to us to
find what we were looking for. Annoyed that the internet price then had $3341 add-on aftermarket items not listed in the add that were already on the
find what we were looking for. Annoyed that the internet price then had $3341 add-on aftermarket items not listed in the add that were already on the vehicle. Was okay with that because we wanted this vehicle. Noah is a decent sales rep and only reason I don't drop the rating to a one. Then came the financing fiasco. My wife and I applied for financing and both have (or should say"had") exceptional credit until we worked with Covert but got an 8% interest rate, which was crazy. Then, the initial buyers order had the incorrect initial payment date and we were not informed of this until weeks later when we had to go back and redo the paperwork. That also has led to us learning Covert ran our credit multiple times and has led to a lowered credit rating in addition to information being leaked to 'darkweb' so we are little peeved on that. In short, I will be taking my business back down to Bluebonnet Chrysler, Jeep, Dodge in New Braunfels.
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by shane.smeins
Verified Customer
Verified Customer
Other Employees Tagged:
Kenny Bartholomew
Oct 18, 2024 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Shane, Thank you for sharing your feedback with us. We sincerely apologize for the issues you encountered during your purchase process. It’s disappointing to hear that the experience caused frustration. Your experience does not reflect the high standards we strive for, and we regret that this affected your trust. We appreciate your feedback and will work on improving our processes.
It was good, but I was not given all the details about by
Jeep. I found items I didn’t know existed and didn’t know how to work them and there is no documentation on them. I need to pay a visit to go over th
Jeep. I found items I didn’t know existed and didn’t know how to work them and there is no documentation on them. I need to pay a visit to go over them. Every one is very nice there.
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by ablies
Verified Customer
Verified Customer
Oct 02, 2024 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Thank you for your feedback! We’re glad to hear that you had a positive experience at Covert CDJR Bee Cave and found our team to be nice. We apologize for any oversight regarding the details of your Jeep and understand how important it is to have all the necessary information. We’d be happy to assist you in going over those features and answering any questions you have. Please feel free to reach out or stop by whenever it’s convenient for you. We appreciate your input and look forward to helping you fully enjoy your vehicle!
We were helped by so many amazing people at Jeep.
John, Javier, Noah and Tyler were always there willing to answer any questions I had over the past few weeks. Really appreciate the great service we
John, Javier, Noah and Tyler were always there willing to answer any questions I had over the past few weeks. Really appreciate the great service we received. Everyone there goes above and beyond to make sure the customer is pleased and well informed with their purchase.
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by kelleykalmick
Verified Customer
Verified Customer
Service Price Transparency
Sep 23, 2024 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Kelly, Thank you for your wonderful review! We're thrilled to hear that John, Javier, Noah, and Tyler provided you with such amazing service at Covert CDJR Bee Cave. Our team is dedicated to ensuring that every customer feels informed and satisfied throughout their experience. We appreciate your kind words and look forward to assisting you again in the future. Enjoy your new vehicle!
Dealership as a good selection of vehicles and had one
with most of the features I wanted. Better selection than a lot of local Dodge dealers I have dealt with in past. Some added fees to the initial purc
with most of the features I wanted. Better selection than a lot of local Dodge dealers I have dealt with in past. Some added fees to the initial purchase price listed on the website for options already on the vehicle was a little annoying, but that's how it goes. Still waiting on a $50 Amazon card for coming in to 'test drive' a vehicle. Got what I wanted, though.
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by shane.smeins
Verified Customer
Verified Customer
Sep 16, 2024 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Shane, Thank you for your feedback and for choosing Covert CDJR Bee Cave! We’re glad to hear you found a vehicle with most of the features you wanted and appreciate your patience regarding the added fees. I’m pleased to let you know that your $50 Amazon gift card for coming in to test drive a vehicle has been approved for distribution today. If you have any other questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again!
I had a great experience working with Noah at Bee Cave.
They were kind and professional, and I love my used vehicle.
They were kind and professional, and I love my used vehicle.
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by aldonegan5
Verified Customer
Verified Customer
Sep 13, 2024 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience working with Noah at Covert CDJR Bee Cave. It’s fantastic to know that you’re happy with your used vehicle and that our team provided you with kind and professional service. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your new ride!
Not good service the people not fix it the cars Damage
not trust on this guys
not trust on this guys
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by hernandezjulio19833
Verified Customer
Verified Customer
Sep 13, 2024 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Thank you for your feedback. We’re sorry to hear about your experience, but we don’t have a record of working with a customer by your name. It’s possible there may be some confusion with another dealership. If you believe this feedback is intended for us, please reach out directly so we can address your concerns. We strive to provide excellent service and would like the opportunity to resolve any issues you might have.
Every one was great, I came from East Texas five hours
away and it was worth the trip.
away and it was worth the trip.
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by kimmbo814
Verified Customer
Verified Customer
Sep 11, 2024 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Thank you for making the long trip from East Texas to visit us at Covert CDJR Bee Cave! We’re thrilled to hear that your experience was worth the journey and that everyone here provided you with great service. If you need anything else or have any more questions in the future, we’re always here to help. Safe travels, and we look forward to seeing you again!
very professional and easy to work with.
would recommend both the dealership and the salesman
would recommend both the dealership and the salesman
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by caitlynalexis03
Sep 05, 2024 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Thank you for your feedback! We’re thrilled to hear that you found your experience at Covert CDJR Bee Cave to be professional and easy to work with. Your recommendation means a lot to us, and we’re glad that both our dealership and salesman met your expectations. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future!
Everyone was very friendly.
The dealership was very clean and professional. The salesman was very professional and polite. Financial department was very easy and understanding.
The dealership was very clean and professional. The salesman was very professional and polite. Financial department was very easy and understanding.
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by RUSTYHIGDON
Verified Customer
Verified Customer
Sep 03, 2024 -
Covert Chrysler Dodge Jeep RAM Bee Cave responded
Rusty, Thank you for your wonderful review! We're thrilled to hear that your experience at Covert CDJR Bee Cave was positive. It’s great to know that our team’s friendliness, professionalism, and the cleanliness of our dealership made a good impression on you. We’re also pleased that you found the finance department easy and understanding. Your feedback means a lot to us, and we look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out!