Niyata Cummings
Niyata Cummings at Mazda of Roswell
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Niyata Cummings

Brand Ambassador

Mazda of Roswell

11185 Alpharetta Hwy
Roswell, GA 30076

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4.6
91 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

10 yrs, 6 mos

Languages Spoken

English English

4.6

91 Reviews

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91 Reviews of Niyata Cummings

October 08, 2024

Dealership Rating
Employee Rating

I recently visited Roswell Mazda and had a great experience thanks to the exceptional service provided by my sales agent Shan. They were attentive, patient, and took the time to thoroughly address a More

by srichandra
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Paula Thompson, Codie Richardson , Tiyon Smith, Shan Syed, Shan Syed

Oct 08, 2024

Mazda of Roswell responded

We're delighted to hear that Shan provided you with exceptional service at Mazda of Roswell. It's great to know you felt confident and well-informed throughout your purchase. Thank you for recommending us!

August 31, 2024

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Mazda of Roswell is a professional and customer friendly dealership. I would recommend to minimize the Sales Reps though. Very confusing in the buying process with over 6 sales reps contacting me! In Sal More

by mechasdavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Gillison Jr, Basil Uqdah, Paula Thompson, Bahar Hamidizadeh , Elija Cole, I'Shunique Hamilton, Charles Hobbs

Aug 31, 2024

Mazda of Roswell responded

Thank you for sharing. After reviewing your account I think this is one of our success stories. Every client is assigned a business development rep, a product specialist and as needed you communicate directly with your sales manager when you have pricing questions. And to make sure everything went well during your purchase and you transition well to service our Brand Ambassador follows up afterwards. It looks like you tagged some people that do not reflect in your communications records in our CRM. We will meet with them to ensure they are communicating appropriately and to see why they were tagged in during your purchase. We work really hard to improve our process consistently to make sure our clients are taken care of but also its a smooth and efficient process. We hope your input makes a positive impact.

June 08, 2024

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Andrii was very helpful. He helped me find the ideal car. I had a good experience overall! More

by cheesesheep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrii Bondarenko

Jun 10, 2024

Mazda of Roswell responded

We're so glad Andrii was able to help you find the perfect vehicle here at Mazda of Roswell! Your business is greatly appreciated and we hope we have the privilege of working with you again in the future!

May 31, 2024

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Eugene has really explained well and tried his best to get up to speed to make us understand better about product and been very patient More

by Jregulagadda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Kamani

May 31, 2024

Mazda of Roswell responded

This is what we love to hear! We appreciate your review and look forward to seeing you next time at Mazda of Roswell!

February 26, 2024

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Bought a new Mazda with the help of Phillip this weekend. I knew what I wanted and spent a month checking other dealers and checking pricing. Phillip was patiently unobtrusive but helpful. When it got to the More

by bergy08
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Safdie, Phillip Alvim

Feb 26, 2024

Mazda of Roswell responded

Hi Bergy! We're so glad to know that Phillip and our team at Mazda of Roswell were able to assist you in finding the perfect new Mazda. We appreciate your loyalty over the years! Enjoy your ride!

February 19, 2024

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Employee Rating

Awesome customer service. Personable, and not the typical pushy salesman. Definitely a better experience than I had expected based off of previous experiences at car dealershi More

by RhXx
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Maron Smith

Feb 19, 2024

Mazda of Roswell responded

We're glad to know that our team at Mazda of Roswell provided you with an awesome and personable customer service experience. We look forward to serving you again! Safe travels!

February 17, 2024

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Very friendly and respectful. Not a pushy seller and understood my needs and desires all the time. More

by fgomecs
Recommend Dealer
Yes

Other Employees Tagged: Maron Smith

Feb 19, 2024

Mazda of Roswell responded

Thank you for the wonderful feedback about your recent experience with the Mazda of Roswell team! We appreciate your business and hope we have the privilege of working with you again in the future!

January 11, 2024

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Fair price on new car and trade-in. Took a little long to complete purchase but no worries Financing was fine. More

by aayates
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2024

Mazda of Roswell responded

We're glad to know you found our pricing fair at Mazda of Roswell and that the financing process went smoothly. We appreciate your patience with the time it took, and thank you for leaving a review!

September 23, 2023

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Employee Rating

The sales reps at Mazda of Roswell helped me find a CX50 perfectly tailored to my specifications. More

by feralroses
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Basil Uqdah, Phillip Alvim

Sep 25, 2023

Mazda of Roswell responded

We're so glad our Mazda of Roswell team could help you find the perfect CX-50! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future. Take care!

September 09, 2023

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Employee Rating

The experience was wonderful from our first call, to our test drive to finally wrapping up the deal with the finance department. I’m from out of state but my daughter just moved to Atlanta so we expected s More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Alvim

Sep 13, 2023

Mazda of Roswell responded

Hi David, We're so glad to know that Phil and our team at Mazda of Roswell made your out-of-state purchase a smooth one. We look forward to helping with any future service needs for your daughter's vehicle. Thanks for the review!

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