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Nixon Mburu

Overview Reviews (17)

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Nixon Mburu

Non-Commissioned Automotive Solutions Provider

Frank Myers Auto Maxx

4200 N Patterson Ave
Winston-Salem, NC 27105

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4.2

17 Reviews

Overview Reviews (17)

Dealership Experience

5 yrs, 7 mos

4.2

17 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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17 Reviews of Nixon Mburu

February 27, 2026

Dealership Rating

Employee Rating

Worst experience ever. The sales person I dealt with was dishonest. Tracey Myers was so rude and disrespectful when all I was trying to do was ask a question. The lady who The sales person I dealt with was dishonest. Tracey Myers was so rude and disrespectful when all I was trying to do was ask a question. The lady who answers the phone knows nothing about being professional. They pick and choose who they want to be nice and professional with, when everyone should be treated the same. I don't recommend anyone who's looking for a vehicle to them More

by eroninson1975

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Tracy Myers, Keith Bowman, Jessica Theodore, Chris Smith, Steve Becker, Phillip Pinkston, T.T. Cleghorn, James McKee

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Feb 27, 2026 -

Frank Myers Auto Maxx responded

Thank you for bringing this to my attention. I’m truly sorry to read that you feel this way about your experience with us. That’s never the impression we want to leave with anyone. We work hard to treat every guest with respect and professionalism, and it concerns me anytime someone feels otherwise. I also want to say that I take comments involving my name very seriously. However, I don’t see a name or any specific details attached to this review, which makes it difficult for me to look into what may have happened. I would genuinely appreciate the opportunity to better understand your concerns and address them directly. Please reach out to me personally at 336-831-0656. If I’m unavailable when you call, leave a message and I will return it as soon as possible. I want to hear your side of the story and see if there’s a way to make this right. Respectfully, Tracy Myers Owner, Frank Myers Auto Maxx

December 31, 2025

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Employee Rating

We've had our car serviced thru frank Myers a few years ago and I've been to the community events every year. The staff is phenomenal! The atmosphere is energetic and welcoming. Everyone is always availa ago and I've been to the community events every year. The staff is phenomenal! The atmosphere is energetic and welcoming. Everyone is always available and ready to help. The selection of cars is a dream. Tracy Myers is one of, if not THE best in the business. He constantly goes out of his way to help everyone. Couldn't find a better dealership if you tried. More

by Kericraven

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Tracy Myers, Jessica Theodore, Chris Smith, Steve Becker, Danje Walker, Phillip Pinkston, Lisa Bradley, T.T. Cleghorn, James McKee

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Dec 31, 2025 -

Frank Myers Auto Maxx responded

Wow…thank you for taking the time to share this. It truly means more than you know, Keri. From service visits to community events, it’s folks like you who make what we do so rewarding. Our team pours their heart into creating a place that feels welcoming, honest, and helpful, and hearing that it shows means the world to us. We’re grateful for your trust, your support, and for being part of the Frank Myers Auto Maxx family. Always here for you — today and down the road.

December 31, 2025

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Employee Rating

Jess was very helpful and worked hard for us to get a deal done, thanks deal done, thanks More

by edwardsmarlon949

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jessica Theodore, Chris Smith, Steve Becker, Danje Walker, Phillip Pinkston, T.T. Cleghorn, James McKee

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Dec 31, 2025 -

Frank Myers Auto Maxx responded

Thank you so much for the kind words! Jess really does pour her heart into helping folks, and it means the world to us that you felt that care from her. We’re grateful you chose us, and we’re even more grateful to have you as part of the Frank Myers Auto Maxx family. Enjoy nicer, newer car. If you ever need anything down the road, you know where to find us

March 24, 2025

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Employee Rating

Great, fast, friendly, and reliable honest people. My girl Jess rocks👊💯😊 Please check them out!!! My girl Jess rocks👊💯😊 Please check them out!!! More

by robertblow1982

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jessica Theodore, Chris Smith, Steve Becker, Danje Walker, Phillip Pinkston, T.T. Cleghorn, James McKee , Darien Millsaps

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Mar 26, 2025 -

Frank Myers Auto Maxx responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience, and we couldn’t agree more—Jess truly rocks! 👊💯😊 We appreciate your support and for recommending us. If you ever need anything, we’re always here to help! 🚗💨

August 29, 2024

Dealership Rating

Employee Rating

It was amazing. They was so nice. They was so respectful and helpful. Experience was awesome They was so nice. They was so respectful and helpful. Experience was awesome More

by Haleyjs534

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jessica Theodore, Chris Smith, Steve Becker, Danje Walker, Phillip Pinkston, Will Terradas, T.T. Cleghorn, James McKee , Darien Millsaps

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Oct 03, 2024 -

Frank Myers Auto Maxx responded

Thank you for your feedback, Haleyjs534! We’re thrilled to hear that you had an amazing experience with our team and felt respected and helped throughout the process. Providing excellent service is our top priority, and it's great to know we met your expectations. If you need anything in the future, don’t hesitate to reach out. Enjoy your nicer, newer car. We appreciate you

June 14, 2022

Dealership Rating

Employee Rating

The best place ever, I would highly recommend to anyone, they are very helpful and nice they are very helpful and nice More

by Ysallah0

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jun 16, 2022 -

Frank Myers Auto Maxx responded

Thank you for your kind words, Ysallah0. We appreciate you.

June 04, 2022

Dealership Rating

Employee Rating

I hate car shopping but Nixon made this car shopping the best experience ever. It is because of Nixon I will personally send him referrals even though I live in Virginia. Whatever you do keep Nixon on with best experience ever. It is because of Nixon I will personally send him referrals even though I live in Virginia. Whatever you do keep Nixon on with company and give him a pay raise. When I get ready to trade or purchase another car I will Nixon a call. More

by Shantaywade

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jun 06, 2022 -

Frank Myers Auto Maxx responded

Thank you for sharing your car buying experience with the world, Shantaywade. You were a lot of fun to work with and we appreciate you.

October 28, 2021

Dealership Rating

Employee Rating

I have this car exactly a year this month why am I making major car repairs I have been having issues with this car from day one. There is no reason that I should be having alternator issues with the car und major car repairs I have been having issues with this car from day one. There is no reason that I should be having alternator issues with the car under 80,000 miles that I've only owned a year. And conveniently nothing is ever covered under the warranty I supposed to have gotten when I got the car More

by dreadheadgirl22

Customer Service

Friendliness

Recommend Dealer

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Oct 29, 2021 -

Frank Myers Auto Maxx responded

Cars can be frustrating and there's no way to predict when things can happen to them. Is it in our service department or somewhere else?

Oct 29, 2021 -

dreadheadgirl22 responded

No my car is there flow GMC on Stratford Road and I knew some s*** like this is going to be said I had a used car before for six years before I had to do anything major to that car and all of a sudden we can't predict this about call you right but in a year what's going on with my car now should not be happening I don't want to keep going back and forth all I want to know is there a way that you could just take this car back and I'll find other means of transportation

Oct 28, 2021 -

Frank Myers Auto Maxx responded

Good afternoon, dreadheadgirl22. I'm sorry you are having issues with your car. What name is the account under and let me look into it for you.

Oct 29, 2021 -

Frank Myers Auto Maxx responded

Sorry I was off yesterday. I found your account and your warranty info. You have a REALLY good warranty. I know the alternator isn't covered because it is considered a normal wear and tear item. Other than that, what is going on with your car?

Oct 29, 2021 -

Frank Myers Auto Maxx responded

I understand your frustration. We can submit a warranty claim for you to try and get it approved and fixed. Or you can try and trade it in for something you like better.

Oct 28, 2021 -

dreadheadgirl22 responded

Shaundra Inzar

Oct 29, 2021 -

dreadheadgirl22 responded

At this point I just want to figure out away to give this car back to you

Oct 29, 2021 -

dreadheadgirl22 responded

Now they're saying it's the tensioner and the tensioner belt and I got a oil leak I meant I understand wear and tear but having the car only a year and the place that has it just coated me xxxx near $2,000 of work that needs to be done to that car

Oct 29, 2021 -

dreadheadgirl22 responded

The car wouldn't even crank unless it was on cables but when you took the cables off the car cut right back off I understand you know the stuff happened with a car but only after a year of owning it I should not be put in $2,000 back into a car I only have for a year

Oct 29, 2021 -

dreadheadgirl22 responded

They send me a quote for $1,188 if you give me a email address I can forward you the quote that they sent me with the stuff that needs to be done the bulbs got blown out because of whatever it was that was going on with the car not cranking or whatever it was cuz all my lights were working on that car now I'm a sudden bugs got blown out and Bulbs need to be replaced he didn't give me a quote on the diagnostic for the oil leak and What needs to come with that I'm really in my feelings right now because this is a car that I wanted and I'm so scared that I get if I get another car from you guys am I going to have the same issue with that car

September 04, 2021

Dealership Rating

Employee Rating

Nixon was very helpful and so was the other workers that were involved in my car buying deal. They did everything they could to assure me a reliable vehicle!!!! Thanks! were involved in my car buying deal. They did everything they could to assure me a reliable vehicle!!!! Thanks! More

by Sequoia Banks

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Smith, Lisa Bradley, Paco Detailman

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Sep 09, 2021 -

Frank Myers Auto Maxx responded

Thank you for the kind words, Sequoia Banks! We’re happy to hear that your car buying experience went so smoothly. Would you mind sharing with your friends who might be in the market for a nicer, newer car? We’d love to continue providing great service to awesome customers like you. Thanks again!

September 03, 2021

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Employee Rating

Jessica was such a huge help! I am so grateful for them helping me out so much! 10 out of 10 would recommend this place! helping me out so much! 10 out of 10 would recommend this place! More

by carriejacobs

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jessica Theodore, Chris Smith, Steve Becker, Danje Walker, Phillip Pinkston, T.T. Cleghorn , Darien Millsaps

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Sep 09, 2021 -

Frank Myers Auto Maxx responded

Thanks for the awesome review, carriejacobs! We work hard to exceed expectations and we’re happy to hear we hit the mark for you. Come back and see us soon.