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Nissan Service Department

Overview Reviews (15) Inventory (72)

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Nissan Service Department

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Nissan Service Department

Service Department

Nissan of Walla Walla

1395 Dalles Military Rd
Walla Walla, WA 99362

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4.6

15 Reviews

Overview Reviews (15) Inventory (72)

4.6

15 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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15 Reviews of Nissan Service Department

December 19, 2024

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Employee Rating

I got the service scheduled and completed all within a week. That week happened to be Thanksgiving. The staff was courteous, efficient, and great to work with. I’ve had no issues with the repair. week. That week happened to be Thanksgiving. The staff was courteous, efficient, and great to work with. I’ve had no issues with the repair. More

by cruchert

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 19, 2024 -

Nissan of Walla Walla responded

Thank you for taking the time to leave us such a great review. Our service department strives for customer excellence and we are glad to hear that is what you received when getting your vehicle repaired with us. We appreciate your feedback and will pass this on to the service department employees. If there is anything else that we can assist you with, feel free to reach out to our service department team and they will be more than happy to help. Happy Holidays!!!

December 19, 2024

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Employee Rating

Came in not knowing what I wanted, they were super patient! Left with a brand new car. Jose was very helpful and Julian! patient! Left with a brand new car. Jose was very helpful and Julian! More

by FERNANAR001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Aaron Henning, Julian Barraza, Jose Saucedo, Ron Stratton, Justin Henning , Jose Fuentes and Matt Brighton

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December 14, 2024

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Employee Rating

Staff were very helpful. I was kept informed on progress and consulted about option's. Overall, it was a very positive experience working with your service team. I was kept informed on progress and consulted about option's. Overall, it was a very positive experience working with your service team. More

by karlkat61

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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December 13, 2024

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Employee Rating

Professional and timely. I would have liked a call regarding fuel filter needing to be changed. I would have liked a call regarding fuel filter needing to be changed. More

by bobyancey63

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 13, 2024 -

Nissan of Walla Walla responded

Thank you for your review and bringing to our attention about your fuel filter service. We strive for customer excellence and reviews like yours help us to better service all of our customers service needs. We appreciate your business with us and hope to see you again. Happy Holidays from all of us at Chevrolet Nissan of Walla Walla.

December 09, 2024

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Employee Rating

The best customer application And the shop goes beyond just to find what was going on. In our chev just to find what was going on. In our chev More

by jlgray32

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Julian Barraza, Jose Saucedo, Stone Plantenberg

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Dec 10, 2024 -

Nissan of Walla Walla responded

Thank you for your 5 star review. We are happy to pass on your kind words to our employees to let them know how much you enjoyed your experience with them. Feel free to reach out to us if you have anything else that we can assist you with. Thank you and Happy Holidays!!!

December 07, 2024

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Employee Rating

Excellent customer service and easy to work with definitely taking my vehicle back for its next service definitely taking my vehicle back for its next service More

by Fuentesjose3232

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Maria Fernandez Mathew Brighton justin in parts

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November 26, 2024

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Employee Rating

Minerva and Maria were awesome. I had a Dr's appt i had to make and both girls made sure I got out in time. Thank you girls! I had a Dr's appt i had to make and both girls made sure I got out in time. Thank you girls! More

by cruzr67330

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 10, 2024 -

Nissan of Walla Walla responded

Thank you for your 5 star review and kind words. We strive to provide the very best customer service to all of our customers. If there is anything else that we can help assist you with, please feel free to reach out to us at 509-529-7000. Have a great day.

November 26, 2024

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Employee Rating

Most welcoming dealer ever. Bought a new car one day and and they were all friendly decided to get another vehicle Bought a new car one day and and they were all friendly decided to get another vehicle More

by jlgray32

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Julian Barraza, Jesse Diaz, Stone Plantenberg , Sales ashley

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November 22, 2024

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Employee Rating

I will not go to another dealership Stone and the rest of the staff are fantastic. the staff are fantastic. More

by amber.dodgin

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Aaron Henning, Julian Barraza, Stone Plantenberg, Justin Henning , Misty Carol

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November 14, 2024

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Employee Rating

Great customer service, fair pricing and very knowledgeable about repairs performed, repairs where done fast and efficiently, high recommended repair facility!!! knowledgeable about repairs performed, repairs where done fast and efficiently, high recommended repair facility!!! More

by altima

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ron Stratton, Justin Henning , Maria Fernandez, Justin Hegel, Jose Fuentes

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