Nina Mallory

Excellent service. work was completed ahead of schedule, and vehicle was returned in excellent condition. work was completed ahead of schedule, and vehicle was returned in excellent condition. More

by dgreear Verified Customer Verified Customer

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Excellent service. Nina kept me well informed. Work was completed ahead of schedule. Thank you for getting me in so quickly! Nina kept me well informed. Work was completed ahead of schedule. Thank you for getting me in so quickly! More

by STEPHEN MCKAIG Verified Customer Verified Customer

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Great to work with. Service and salesman are very professional in Kingsport. Recommend them to anyone Service and salesman are very professional in Kingsport. Recommend them to anyone More

by JACKIESTRICKLER63 Verified Customer Verified Customer

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It’s just a typical dealer service, in fact the last new purchase vehicle was a German brand and their service dept. was much nicer w/ free beverage of choice, your service dept is a typical dealer service purchase vehicle was a German brand and their service dept. was much nicer w/ free beverage of choice, your service dept is a typical dealer service area, waiting room with old magazines, a coffee pot but no coffee, a tv that isn’t playing, etc. plus most dealerships wash the vehicles after service From this dealership it took two years and reordering a truck three times only to receive a vehicle that was knowingly built with a defective engine ! Now you somehow think I should give a great review on the fact you had to perform the test to see if it should be replaced, Now if it were you, How would you feel ? More

by kissbass1 Verified Customer Verified Customer

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They are courteous and helpful at this dealership. They were very good about helping me know which coupons to use. They were very good about helping me know which coupons to use. More

by LHUBBARD46 Verified Customer Verified Customer

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Scheduled a brake change, drive 2 hours to only get a diagnostic performed. Still no brakes. Overpriced products as well. Very unhappy! diagnostic performed. Still no brakes. Overpriced products as well. Very unhappy! More

by brashearsml Verified Customer Verified Customer

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Buying process was pretty straight forward, did sell me a 2021 Yukon with Onstar not working, my fault for not checking, but refused to help other than getting it in the shop 3 weeks later. John Brooks was s 2021 Yukon with Onstar not working, my fault for not checking, but refused to help other than getting it in the shop 3 weeks later. John Brooks was salesperson, communicated well during the purchase, not so much after problems showed up. More

by scottwendycole Verified Customer Verified Customer

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I had recalls on two separate vehicles over the past week. The staff were helpful, and the service experience here was top-notch. The courier driver is a great guy too. week. The staff were helpful, and the service experience here was top-notch. The courier driver is a great guy too. More

by mike@mikestonearchitect.com Verified Customer Verified Customer

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I had my vehicle in for service. They did an excellent service on my vehicle was very happy with the service. Everything that I requested and was talked about was done. They did an excellent service on my vehicle was very happy with the service. Everything that I requested and was talked about was done. More

by lucymac62 Verified Customer Verified Customer

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Service was polite and quick. Very timely and prompt. Comfortable waiting area. Very pleasant. Courteous Very timely and prompt. Comfortable waiting area. Very pleasant. Courteous More

by jsbise Verified Customer Verified Customer

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