Niko Rodriguez
Niko Rodriguez at Diamond Buick GMC Cadillac Palmdale
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Niko Rodriguez

Product Specialist

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

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4.1
17 Reviews
4.1

17 Reviews

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17 Reviews of Niko Rodriguez

August 14, 2024

Dealership Rating
Employee Rating

They sell me a gmc Yukon that was involved an accident they fixed before they sell it to me but they never told us anything I still have to deal with them because since the day 1 they don’t want to take r More

by aracelijimenezvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 15, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us, and we appreciate your feedback. Please reach out to us directly so that we can address your concerns regarding the vehicle's condition and the owner's manual. We value your input and want to ensure we resolve these issues for you. Thank you for bringing this to our attention, and we hope to hear from you soon. Sincerely, The Diamond Buick GMC Palmdale Team

July 21, 2024

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Employee Rating

I walk in the the dealer looking for a truck I was interested in. I was greeted with friendly salesmen that help me with my questions and the vehicle I wanted. Long story short they gave me a fantasti More

by Anthony Gomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale, Anthony! We are thrilled to hear about your positive experience finding the truck you wanted and receiving fantastic pricing and financing. We strive to provide a smooth and efficient process, and we are glad it met your expectations. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely and enjoy your new truck! Sincerely, The Diamond Buick GMC Palmdale Team

May 24, 2024

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Employee Rating

My worst experience was with Manny he was so unprofessional and so rude never in my life had that type of experience More

by Edevelel04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 28, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your feedback. We are truly disappointed to hear about your experience with us. Providing excellent customer service is our priority, and you did not receive that on your visit. We value your feedback and would like the opportunity to address your concerns. Please feel free to reach out to us at Diamond Buick GMC Palmdale so we can work towards a resolution. Sincerely, The Diamond Buick GMC Palmdale Team

March 29, 2024

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Employee Rating

Takes to long help the customer and not all clerks are helpful when you help for help More

by jdvmojave76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

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Employee Rating

I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. More

by jhernandez101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

March 18, 2024

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Employee Rating

I got great service and the saleswoman with the mgr did their best to cut a great deal on the car I purchased More

by YAMZALAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Diamond Buick GMC Cadillac Palmdale responded

First and foremost thank you so much for leaving this fantastic review! At Diamond Buick GMC Palmdale, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

February 05, 2024

Dealership Rating
Employee Rating

Car sat four days nothing was done disappointed I told rep. What I wanted done More

by MERCADO11075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 07, 2024

Diamond Buick GMC Cadillac Palmdale responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, The Diamond Buick GMC Palmdale Team

January 30, 2024

Dealership Rating
Employee Rating

Management will promise me many things and change their minds within minutes. Nothing out of these sales management mouth are trustworthy. I advise you to be prepared to be con, sold and packaged going to More

by Verified Purchased Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Raul Martinez, Bob Ladjevardi

Feb 01, 2024

Diamond Buick GMC Cadillac Palmdale responded

We sincerely apologize for the disappointing experience you had during your recent visit. We take your feedback seriously and are committed to addressing your concerns. Our team strives for excellence, and we regret that you did not receive the level of service we aim to provide. We would appreciate the opportunity to discuss your specific concerns further and work towards a resolution. Please contact our customer service at 661.947.6000 ext.5102, so that we can better understand your experience and take appropriate actions. Thank you for bringing this to our attention. Best regards,

January 11, 2024

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Employee Rating

From beginning to end everyone stepped up and did there part. Making my experience pleasant and professional. More

by ARNOLDCORRALEJO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2024

Diamond Buick GMC Cadillac Palmdale responded

Arnold, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

January 03, 2024

Dealership Rating
Employee Rating

Dishonest sales manager, sales rep who did not present all the numbers, and finance manager who went against what was on our contract all led to very poor experience. More

by skburr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: David Johnson, Bob Ladjevardi , Edwin

Jan 04, 2024

Diamond Buick GMC Cadillac Palmdale responded

I appreciate you sharing your feedback with us. I strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

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