Niko Giannakakis

Had an appointment to complete paperwork at 1100 am. I drive three hours to get there, walked in the door at 1055. I was told they wanted me to test drive the vehicle. Then they stated it would " be a f I drive three hours to get there, walked in the door at 1055. I was told they wanted me to test drive the vehicle. Then they stated it would " be a few minutes to get things organized" I sat at the dealership until 3pm before I signed papers for my "quick purchase." Talked to the owner and explained my disgust with their system. He apologized and offered awarded me with an Amazon gift card for my troubles. Finally left the dealership at 4pm. Imagine my surprise when my wife utilized the Amazon card to find out it was worth $25. Nice to know my time is worth 4.50 per hour. Then I had to contact them 3 weeks later as my license plates hadn't been delivered. I called to inquire about them and was informed that " We thought you were picking them up personally. They are waiting for you at the service desk " As I said, I live in central WI and was NOT going to drive 6 plus hours round trip for plates. Totally dysfunctional dealership. More

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I have 2 dealers closer to me but I drive to Palmen for my service because of their honesty and quality service, Always Professional and quick. Got me on the road for vacation quick! Thanks Paul! my service because of their honesty and quality service, Always Professional and quick. Got me on the road for vacation quick! Thanks Paul! More

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