Nikati Luckey
Nikati Luckey at Toyota of North Austin
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Nikati Luckey

Service Advisor

Toyota of North Austin

8400 Research Boulevard
Austin, TX 78758

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3.4
5 Reviews
3.4

5 Reviews

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5 Reviews of Nikati Luckey

January 04, 2025

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Employee Rating

I'm very much disappointed this time, service guy came and told me that for oil change the wait time is from 3.5 hrs to 4.5 hrs. If they don't h ave the capacity to meet the demand, then why do they take More

by fmughal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 20, 2024

Dealership Rating
Employee Rating

Great service department! I have had several different advisors and all were great in keeping me informed. The MPI video was spot on and allowed me to see what items needed More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Gregg, Jose Angel Rodriguez, William Mannella , Jared Jones, Jenner Lafortune

Nov 23, 2024

Toyota of North Austin responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 12, 2024

Dealership Rating
Employee Rating

Best Toyota Service team in Central Texas! Coming from a different service area, this will be my go to location for all my service needs! More

by Ae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julian Berrios

Nov 14, 2024

Toyota of North Austin responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2024

Dealership Rating
Employee Rating

I have been a customer with this dealership for 6 years, and haver never been disappointed. I don't care how many people are in line for repairs, the advisors move them quickly. All employees are profession More

by griffinlavou51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Rico

Nov 05, 2024

Toyota of North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 20, 2024

Dealership Rating
Employee Rating

The service advisor was really rude. He also gave me papers for some other car More

by bharatmotwani1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2024

Toyota of North Austin responded

Hi, we regret to hear that you had this experience with us. Please reach out to us at bmadsen@toyotaofnorthaustin.com so we may assist you in moving forward towards a resolution.

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