Nik Mattson
Nik Mattson at Ken Ganley Westside Imports
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Nik Mattson

Subaru Service Writer

Ken Ganley Westside Imports

25580 Lorain Road
North Olmsted, OH 44070

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4.9
27 Reviews
4.9

27 Reviews

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27 Reviews of Nik Mattson

January 28, 2025

Dealership Rating
Employee Rating

Got car serviced. I bought some accessories for interior. New cabin filter. Now the fan is ticking since the new filter was installed. Very annoying while driving. Hav More

by KINGSBURY.DOUGLAS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your review. Please bring it in and we will diagnose it for you.

January 25, 2025

Dealership Rating
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Great value for a quality oil change - will definitely be back for my next service. More

by VANJA.VRANIC
Service Price Transparency
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Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 21, 2025

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Employee Rating

The dealer is located in close proximity to where I live which makes servicing my vehicle easier. I also appreciate the great and efficient service provided every time I bring my vehicle for service. More

by DIXONSEVANGELS
Service Price Transparency
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Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 17, 2025

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This dealership was very clean and quick. I have been taking my car here for the last 5 years. More

by KBOVO10
Service Price Transparency
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Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 13, 2025

Dealership Rating
Employee Rating

Good service. Nik was very courteous and professional which I appreciated. Would be good if wait time for a scheduled oil change was not an hour More

by DGAEBELEIN
Service Price Transparency
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Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 11, 2025

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Employee Rating

Wonderful service! Very good experience for the first time!! Nick was greatly impressed with me! Thank you!! More

by GENTIVOCI
Service Price Transparency
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Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 11, 2025

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Employee Rating

We are always satisfied with the service we receive at Ganley Westside. They are prompt and courteous. More

by EVDSEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 09, 2025

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Employee Rating

The visit and Nik were great and prompt. The service was great and Nik was very personable to converse with. More

by JOE682
Service Price Transparency
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Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 03, 2025

Dealership Rating
Employee Rating

Everything was great my only issue is you have to plan your appointment weeks ahead of time. This is not always a possibility. Please do something to shorten the window. More

by KIRANPATEL0565
Service Price Transparency
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Recommend Dealer
Yes
Feb 28, 2025

Ken Ganley Westside Imports responded

We try to get our customers in as soon as possible, but sometimes with volume, the wait time gets a little longer than we like. We have added additional service bays to help decrease the wait times. Thank you for leaving us a review.

January 01, 2025

Dealership Rating
Employee Rating

The dealer ship was clean and everyone was very helpful. It was a good experience. More

by leob97
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Marie Murphy

Feb 28, 2025

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

1

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