Nicolette Fasolakis

No pleased with service area. Very difficult to schedule appointment. Cannot understand your warrant pkg. a personal phone vs an email when additional items are required instead s Very difficult to schedule appointment. Cannot understand your warrant pkg. a personal phone vs an email when additional items are required instead scheduling another appt. Not good customer service. More

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I had of the best experience I have ever had at this dealership. My husband and I really believe this was the first time ever experiencing such great customer service. dealership. My husband and I really believe this was the first time ever experiencing such great customer service. More

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They provided outstanding service in a very fast time frame. I am very happy with my fast Service at Hyundai of Orange Park frame. I am very happy with my fast Service at Hyundai of Orange Park More

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Great dealership, great service. The service staff is the best. They always do what I want and need. the best. They always do what I want and need. More

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While waiting for my oil change, I decided to walk the lot as I’ve been considering a trade in eventually and there was nobody around to assist with any questions. So, I went back in the waiting area and lot as I’ve been considering a trade in eventually and there was nobody around to assist with any questions. So, I went back in the waiting area and the associates were just casually using profanity among themselves with no concern of the people who were in there that it might be offensive to. Then, I never got an explanation of what was done for my recall. Overall - unprofessional and I’ll be looking for a new dealer! More

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A very shady dealership with poor customer service. If you can go to any other hyundai dealership, go! They care about over pricing and making money by exploiting people with bad credit. you can go to any other hyundai dealership, go! They care about over pricing and making money by exploiting people with bad credit. More

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Great customer service after the sale. The service department is fast and very helpful. The waiting area is nice as well. Coffee, arcade game, massage chair! department is fast and very helpful. The waiting area is nice as well. Coffee, arcade game, massage chair! More

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We always have a great experience when we go in for service. It all started with a Sales Person who was in it for our needs not her own, service. It all started with a Sales Person who was in it for our needs not her own, More

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It was a great pleasure to purchase a car from them. The Sales person he was very kind through the whole ordeal. I was on my way to another car lot. I pulled up to your car lot an said I was looking for the Sales person he was very kind through the whole ordeal. I was on my way to another car lot. I pulled up to your car lot an said I was looking for the Kia car lot which Kia kept calling me . But he responded an said you are at the right place come on in. So it happen More

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Very good. My visit was very good.I have dealt with several employees, but I am not sure of the names. All have been knowledgeable and helpful. My visit was very good.I have dealt with several employees, but I am not sure of the names. All have been knowledgeable and helpful. More

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